Van Dyk By Wildes

Fábio 

on Google

2 days ago

We went to the restaurant for a family meal. The views of the place are stunning, and the place itself looks very modern and elegant. The Sunday roast was ok, nothing amazing for the price, but well cooked. The staff was very friendly and attentive. 

Ana Celino 

on Google

2 days ago

The worst experience that I ever had with a hotel. Managing director behaviour is shocking, rude, unprofessional and not respectable. I honestly wonder how a business can continue to operate with this kind of mentality at the top. I want to point out that the staff member at reception tried his best to handle a very uncomfortable situation as professionally as he could. Perhaps the managing director could take a session with him to learn how to treat customers with basic respect and courtesy. 

G 

on Google

4 days ago

Would give this a zero star if we could. We had the worst experience of customer service at Wildes Inn in Chesterfield we have ever had. We booked the only room left, which was a suite on a Tuesday night. The room was 111 on the first floor. We arrived to the sound of a wedding in the function room below. The music echoed through the room and we had an early start. We politely asked the reception staff if we could move and were offered the only remaining room which had not yet checked in. The situation was being dealt with c... read more

Kaspar Bajars 

on Google

5 days ago

Some vile people working at this place! Had a friend stay over for a night, who reported a dirty room upon booking which was then re-cleaned to the same poor standard and after leaving a review, my friend was kicked off at 11PM in the middle of nowhere trying to look for another place. Previously having been asked to remove the review and share personal details with the staff. Have never heard anyone treat their guests this way. Another man on a power trip when dealing a with a lady customer. Cowardly and absolutely unreason... read more

Hollie 

on Google

5 days ago

Jack who organised the wedding throughout the day was very helpful and pleasant! Quite a lot of the younger members of staff were also very polite and helpful. However we found that some of the bar staff and managers were very rude and miserable. Staff members had also searched bags at tables without permission, confiscating children’s drinks they had found. A bag check would have been something we would have been happy to comply with, but them helping themselves to look through personal belongings was very shocking to us an... read more