U.S. Auto Sales

Natasha B 

on BBB

3 years ago

They're the worst company to purchase a car.. Its like buying 3 cars at 1 time. You ask to speak to a supervisor they never put them on the phone.. Trying to get help with pay off amount cause I lost my job.. Never missed a payment for over 5 yrs... NEVER GO HERE.. 

Julia L 

on BBB

3 years ago

I purchased a car through US Auto and on January 4 I hit a deer My insurance company total my car I have been getting the runner around from US Auto about release my title to my insurance company so that they can pay off the car Every time I call I can not get anyone on the phone . I do not understand the hassle of US Auto not releasing the title I am starting to think there's something wrong with the title it's going on a month since my insurance company total my car and US Auto still call me for a car payment when only thi... read more

Brooklyn M 

on BBB

3 years ago

If I could give them -5 stars I wouldthis is the worse place ever. Avoid at all cost, DO NOT BUY FROM HERE !!!! 

Kiara R 

on BBB

3 years ago

Back in December I stared this new job I let them know that the first week I worked it was only 2 days being I was hired through a temp agency. I worked my 2 days and was about to work a full week the next week but I got sick and wasnt able to work my week while I was working one night they shut it off next morning I would have been stranded at work if I didnt know the 24 hour code to use. They next week it was off again. I paid them numerous times a full payment of $248 they only keep it in for a week. I am very angry my ca... read more

janel c 

on BBB

3 years ago

This is the worst company in the world i had a car accident and i was not the at fault party,but i didn't have the uninsured motorist coverage,but i what i did have was the cpi so along with that they was able to send out a Appraisal to get a quote so i can take it to the shop to get it fix,okay so when i got the information i needed to move forward i was able to drive my car to landmark ******** on **** blvd. to have them to fix my car so when i got there me and ******* walked around the car to inspect and when we got finis... read more

sonia A 

on BBB

3 years ago

This company does NOT care about you , They are thirsty for money if i could leave 0 starts i would , they have put me through a mental depression and they will hassle you even when you told them that you cant make the payment , I pay my payments on time every two weeks and the one week i just simply couldnt the harassed me so bad i had to borrow money they bullied me and let me sob crying while i begged them to help me if i were you i would go elses where because you WILL regret it ! 

Edna S. 

on BBB

3 years ago

This is the worst place everYou wait on the phone for 20 min then phone disconnects. I have been waiting on a copy of my title and a letter of guarantee for a totaled vehicle to be sent to my insurance company for over a month. I hate this company. In the meantime my payoff increases 

Kiticha K 

on BBB

3 years ago

Salutations I spoke with your branch manager at your ********** location his name is *******. I spoke with him in regards to one of his sales people whom I had given a glowing review to for not returning my call in relation to not being happy with the vehicle I choose. He informed me that he would keep a eye out for another choice. He did not call me back, he did not return my calls and allowed the time to go past the actual five days. By the time I actually got someone on the phone he informed me that the authorized time wa... read more

James s 

on BBB

3 years ago

This company sells junks and when they're junk they don't want to fix or trade them in they should be absolutely ashamed of themselves