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US Auto Sales

2.0

About this business

There’s not a better place to shop for a quality used car in the Scenic City than our U.S. Auto Sales used car dealership in Chattanooga, Tennessee. Whether you are cruising through the lovely downtown area or taking a peaceful drive through the overlooking hillsides and mountains, a U.S. Auto Sales used car is the way to go. We are here to serve you! We offer a large used car inventory, and this dealership has a dedicated staff of qualified and experienced individuals to get you on your way to purchase a car. The sale... read more

Location details

5950 Lee Hwy, Chattanooga, TN, 37421, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.0367 reviews
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Sherie P's profile image
Sherie P 
2 years ago

I bought a dodge Avenger in February and hear we are in April and my Transmission went out. I was sold a lemon! I found out today that they went out of business. WOW! Lawsuit time! 

Cadejah W's profile image
Cadejah W 
2 years ago

If I could I give a negative star I would . Literally the worst business ever. ******************* which is a sales man was more interested with flirting with me then actually doing his job . USAUTO SALES sold me a *** on April 7th 2023 and it stop working April 8th so I returned it and In hopes of getting a better one even after they put the wrong vin number and Milage I still had to pay more out of pocket just receive a different car which broke down 2 days after I purchased it. Which was a **** this time . I tried to call... read more

Fei C's profile image
Fei C 
2 years ago

I was driving home from work one night back in March of this year and the brakes locked and engine stalled. I contacted this excuse of a company and they basically said theres nothing they could do. So now Im stuck with no vehicle and possibly having to come out of my pocket. These people lied, and now theyre closed. We as customers didnt get any sort of email stating that they would be closing. But they still expect us to pay the high interest loans. I want my money back so I can buy a new car from a true dealership. I am s... read more

Tierras L's profile image
Tierras L 
2 years ago

What can be done? Is the question I have because I also have had similar things happen to me a week after getting my car from us auto sales it cut off on me in the middle of traffic and I also had a warranty but was given a hard time when it came to paying to fix the issue after just a week of having the car!! SMH I have called to get a pay off Which is almost twice what the actual car is worth so I asked about an early pay off which was the same amount as the pay off not to mention that they charge me 3 times as much as the... read more

AdeLarisa S's profile image
AdeLarisa S 
2 years ago

My complaint is like many others ughhh 3 engines in 1 yr told I had to wait till July to trade it in. Now they are temporarily closed which means all the way closed I ****** all locations they all say closed, customer service is rude no help but want a payment how are we stuck paying on cars that don't work and you still have a warranty. I've been paying 500 a mth to still owe ****** how are they getting away with scaming ppl like this why do the consumers still have to pay if they can't hold up there part of a contract. No ... read more

Colleen M's profile image
Colleen M 
2 years ago

I would say this company is negative 1 my car was purchased with an extended warranty and with in a yr I've had 2 transmission put in , **** dollars for rebuilt one and now drive train is gone I bought a lemon from them still owe **** bought 3 yr ago ..we all should *** them 

Briana C.'s profile image
Briana C. 
2 years ago

So, I went to purchase a car the end of March and they were running a $200 special to go towards my down payment. I couldnt leave the lot with the car I selected because of insurance I explained that to the sales person and the manager came out to sale me the car and reasons why I would get it after I put a $500 hold on the car. I told them I will be back in two weeks to pick the car up. I didnt get the car because it was display for others to test drive. So, I went to another US auto sales for a different vehicle. I explain... read more

Marcus B's profile image
Marcus B 
2 years ago

My car needs repairs done covered by my extended warranty I purchased with US AUTO SALES. I was told my claim will remain in pending status and I will have to pay out of pocket from ****. No one at us auto can help they expect me to pay a car loan thats including the extended warranty monthly payments on a vehicle that is not safe to drive no one seems to have any answers I truly regret getting a car from them 

Rodaija P's profile image
Rodaija P 
2 years ago

My Boyfriend had purchased a vehicle from Us Auto Sales Not Even a month a ago , not even a week later his engine light came on ,called US Auto Sales and advise On The Issue US Auto Sales advised to take to pep boys lets remind you he have warranty on his vehicle . Took it to pep boys over the weekend and they advise on the issue, received a call on Monday saying US Auto Sales Denied His Claim with No Reason Given . was given the number to call corporate and i been given the run around being hung up on like this is not good ... read more

Frequently asked questions about US Auto Sales

How is US Auto Sales rated?

US Auto Sales has a 2 star rating with 367 reviews. 

When is US Auto Sales open?

US Auto Sales is open now. It will close at 7:00 p.m.  

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