This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
US Auto Sales
- Automotive
- Chattanooga, TN
About this business
There’s not a better place to shop for a quality used car in the Scenic City than our U.S. Auto Sales used car dealership in Chattanooga, Tennessee. Whether you are cruising through the lovely downtown area or taking a peaceful drive through the overlooking hillsides and mountains, a U.S. Auto Sales used car is the way to go. We are here to serve you! We offer a large used car inventory, and this dealership has a dedicated staff of qualified and experienced individuals to get you on your way to purchase a car. The sale... read more
Location details
5950 Lee Hwy, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This is by far the WORST company ever. For the last three months I tried to make a payment online (as always) and was not successful. After several days pass and actually able to speak with someone each tim(last three months). I was told I am in the old system and everyone cannot take payments and I can no longer make payments online. I have to call in. After multiple transfers and waiting on Hold greater than 30 minutes. Moving forward same thing happen today. I called back and asked to speak with a supervisor, only to rece... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon.
I purchased a car with US Auto Sales back in july of 2018, and was given a LEMON. The car had the service engine light come on not even a month of having it. Of course; I take it to the shop mutiple times under warranty. It had a blown head gasket, bad water pump, bad thermostats, and leaky valve cover gasket. The list goes on. After getting things repaired on the car, engine light still manages to flash itself on the dashboard, making my FIRST TIME car buying experience horrible. Next, was the radiator hoses busting one by ... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon.
This is by far the worst company that I have ever dealt with. 1st off , don't request a deferment for a payment when your co-signer suddenly passes away, they don't care . They will want all the information regarding the death as if you were lying and when you send them all that information ,even though it's against your better judgement, they still won't process it .. SO DON'T TRY! 2nd when I got into an accident with a deer and the car was undriveable and I am waiting on insurance to decide if it's a TOTAL LOSS or can in f... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon.
Today, 03/25/2020 I've made a call to USAuto Sales, my finance company pleading for assistance for them to reactivate my vehicle as they have disabled it after being 9 days past due. During this current crisis in the world you would think a creditor would be lenient and flexible with all of their customers. Fortunately, I have been able to maintain employment but am currently 9 days past due. My vehicle has been disabled and I've discovered that my mom who lives an hour away may have contracted the COVID-19 virus. Mayor Bott... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon.
This company border lines criminal . My job has shut down due to the corona virus and they refuse to do a deferment on my loan for a few weeks though I have paid on time for a year . I might mention as well that when I bought the car they said they had fully serviced it . Not true . The car needed thousands in repairs .
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon.
I left a Google review for your Marietta location in regards to referral checks 3 weeks ago. The original vehicle was purchased by Emmanuel ******** and Yolanda ****** in December. She looked online at inventory and one of your online assistants put their name down as the referral. The salesman was aware that they had been sent by me because I had provided him with their information. I came into the location and filled out my paperwork. On 1/13 was when the salesman notified me why I had not received that check but vowed to ... read more
Business response:
Were sorry to hear you had a less than desirable experience with our ******** dealership. ******** to learn more, please send us an email at ***************************************************.
this is the worst company to go through for a vehicle they have been unprofessional since day 1 I purchased a care 02/24/2020 and long story short it has been a mess my check engine cuts on 1 week later and these people disabled my car for no known reason after my payment was made before the due date causing me to be late for work because of an error on there end I want out of the contract I want nothing to do with this company
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience *************************************************** or ************. Thank you.
I tried to get a car from this place and Renee was supposed to be working with me and caused me to cancel twice with Drivetime because she was supposed to help me. Never heard back from her or the manager. There were two cars on there that said available and was priced wrong. At first they took the car down and then a week later the Nissan Rouge was back on there at the incorrect price. I ended up going to Stokes Kia to purchase a vehicle. They are the worse. Nobody is on the same page. I never heard back from Renee. The sal... read more
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience *************************************************** or ************. Thank you.
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 2 star rating with 367 reviews.
When is US Auto Sales open?
US Auto Sales is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com