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URB-E

4.2

About this business

Location details

54 W Green St, Pasadena, CA, 91105, United States

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WeekdayScheduleStatus
Mon2:00 p.m. to 5:00 p.m.
Tue2:00 p.m. to 5:00 p.m.
Wed2:00 p.m. to 5:00 p.m.
Thu2:00 p.m. to 5:00 p.m.
Fri2:00 p.m. to 5:00 p.m.
SatClosed
SunClosed
4.2275 reviews
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Lisa Hankins's profile image
Lisa Hankins 
recommend  Recommended
5 years ago

I purchased the Urb-e Pro GT, the cargo basket, and fenders. I have mobility issues, but I'm 30 so although I wish to be active, I'm not quite ready for a "granny mobile." lol The Urb-E looked like the perfect fix! I LOVE LOVE LOVE my URB-E!!🙌❤ And so does my fiance! Haha I bought it to help with my mobility issues, but it is so stinkin fun that even on good days I ride it around! I chose y'all's business because all I kept reading about was quality... and they were right!! I feel very secure while riding. Thank you for res... read more

Lisa Diaz's profile image
Lisa Diaz 
recommend  Recommended
5 years ago

I purchased the Urb-e Pro GT, the cargo basket, and fenders. I have mobility issues, but I'm 30 so although I wish to be active, I'm not quite ready for a "granny mobile." lol The Urb-E looked like the perfect fix! I LOVE LOVE LOVE my URB-E!!🙌❤ And so does my fiance! Haha I bought it to help with my mobility issues, but it is so stinkin fun that even on good days I ride it around! I chose y'all's business because all I kept reading about was quality... and they were right!! I feel very secure while riding. Thank you for res... read more

Business response:

That’s awesome Lisa. Thank you supporting us and enjoy your URB-E! 

Nicolas B. Saint Jean Jr.'s profile image
Nicolas B. Saint Jean Jr. 
recommend  Recommended
5 years ago

I live in the Boston Area about 4.00 miles away from my Job. It usually took me an hour to got home by the MBTA. So I decided to buy an URB-E, which cut my commute by 40-35 minutes; I get home in 20-25 minutes. I only charge it twice a week, which is 40 miles worth of ride. The responsiveness of the team is really great. I can rely on them for any question I have as a new owner of the URB-E PRO GT. 

Jon Beanland's profile image
Jon Beanland 
recommend  Recommended
5 years ago

We purchased two Urb-e Pro GT’s over two years ago. We have really enjoyed them. We take them to ball games tailgating and also with us in our RV. They have made travel so much more fun. They are also a very useful tool to get around town when we just want to stop and leave the truck and trailer hitched while exploring new cities. Everybody that sees us is very interested in them. I highly recommend them. There is no other scooter that I know of that is built with the same quality as the Urb-e. Awesome purchase for us!! Jon ... read more

Bill Hartman's profile image
Bill Hartman 
recommend  Recommended
5 years ago

Bought for the wife after a stroke, so she could still get out on bike trails with us. It seriously performs (Pro) for a little lightweight foldable ride! very happy so far. 

John Divina's profile image
John Divina 
5 years ago

Worst customer service. Urbe stopped working after 2 years. 

Susan Glatzer's profile image
Susan Glatzer 
recommend  Recommended
5 years ago

It has taken me a bit to write a review for my URB-E, but that has no reflection on how much I love it. Truly, it has changed my life for the better. And all the people who work there care deeply about making the best product. My URB-E got damaged on a airline and Hector made sure it was good as new. I'm so thankful I did not get a cheaper scooter because no one takes better care to make the best scooter than URB-E. 

Luis Memo Hernandez's profile image
Luis Memo Hernandez 
recommend  Recommended
5 years ago

I love my URB-E, the service was quick communication was perfect. 

Ezra Justin Lee's profile image
Ezra Justin Lee 
5 years ago

Customer service is slow, unresponsive, and ineffectual. 

Frequently asked questions about URB-E

How is URB-E rated?

URB-E has a 4.2 star rating with 275 reviews. 

When is URB-E open?

URB-E is open now. It will close at 5:00 p.m.  

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