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University of Maryland St. Joseph Medical Center
- Towson, MD
About this business
Location details
7601 Osler Dr, Towson, MD, 21204, United States
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UPMC did not properly set up the referral for my child's specialist visit and after 5 MONTHS of back and forth with their billing and my insurance trying to find out which hoops to jump through, their billing department fully aware that I have worked continually for months since the very first bill and insurance is slow, sent the bill to collections after assuring me they would not. Incompetent billing is going to hurt my credit and I haven't met a specialist there yet who was worth this kind of effort, not one. Garbage.
Business response:
Hi Jenn. We are sorry to hear about this negative experience. Can you please send us a private message with your contact information so that we can have someone from Billing reach out to you to try to help with this?
Jaqueline Aspira has been working here yet still belittles her patient and makes rude remarks! Very unprofessional and I’m so dissatisfied with the service St. Joseph’s has to offer as a cancer patient in treatment. Will NEVER recommend this facility as a patient or worker.
Business response:
Hello Chelsea, We are sorry to hear about the negative experience you had in our hospital. If possible, we would like to speak with you more about this situation. Please email us at: SJMCinfo@DignityHealth.org with your contact information so that we may follow up with you. Thank you. –GU
UPMC did not properly set up the referral for my child's specialist visit and after 5 MONTHS of back and forth with their billing and my insurance trying to find out which hoops to jump through, their billing department fully aware that I have worked continually for months since the very first bill and insurance is slow, sent the bill to collections after assuring me they would not. Incompetent billing is going to hurt my credit and I haven't met a specialist there yet who was worth this kind of effort, not one. Garbage.
Business response:
Hi Jenn. We are sorry to hear about this negative experience. Can you please send us a private message with your contact information so that we can have someone from Billing reach out to you to try to help with this?
RecommendedThey are very caring and friendly!
I was just turned away from an empty office for an initial consult because I had a “fever” of 99.4 despite explaining that I believed my Columbia down coat had raised my core temp. I work in health care and would never turn away a patient for this. This was my first experience with UPMC and I will not be back nor recommend anyone else endure this nonsense.
RecommendedWhen our little boy got on his sled and forgot to jump off before he hit the trailer at the end of our hill, his head took the blunt of the crash and needed attention! The Emergency room staff were absolutely amazing! We were in and out in 30 minutes. Shoutout to Sarah and Dr. Kramer for being so quick and encouraging to our 6 year old! I know life is crazy in the ER and the pandemic has worn so many people down but I am thankful for staff who show up every day and care for our community, my little boy included 💙
Business response:
Thank you Sarah for sharing your experience and glad to hear that your little boy is doing well. We have shared your compliments with the staff. Thanks, KG
RecommendedThe doctors and nurses at this hospital saved my sister's life with the treatment she received for pneumonia and covid 19. She is still there but is improving every day. I cannot express enough gratitude to the nurses and doctors at this hospital. My family is eternally grateful. God Bless you all! 😇❤🙏
Went and had a procedure done and during the consultation the representative stated the procedure would be covered and the only out of pocket would be about $150. Bill came and was about $2300 since the diagnoses was different. Office admin of Dr. Cole in Cameron Part stated the person I talked to does not usually work there and should not have said what she did. Marshall said there is nothing they can do even though this was their mistake. Very deceiving billing and DO NOT recommend this practice.
RecommendedThank you for hearing me out and working with me. It says a lot and I absolutely appreciate it - more than I can covey through text. Happy Holidays to you, thank you for making 2020 a little less stressful 🙏
Frequently asked questions about University of Maryland St. Joseph Medical Center
How is University of Maryland St. Joseph Medical Center rated?
University of Maryland St. Joseph Medical Center has a 3.8 star rating with 869 reviews.
When is University of Maryland St. Joseph Medical Center open?
University of Maryland St. Joseph Medical Center is open now. It is open 24/7.
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