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University of Maryland St. Joseph Medical Center

3.8
  • Towson, MD

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7601 Osler Dr, Towson, MD, 21204, United States

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3.8869 reviews
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Nick Castle's profile image
Nick Castle 
5 years ago

Business response:

Hi Nick -- We're sorry for any frustration that was caused. When you visit MedExpress for a COVID-19 evaluation and testing, we will collect your co-pay and bill your insurance for the medical evaluation and treatment received from our medical professionals. If a COVID-19 test is ordered on your behalf, it will be an additional cost determined by your insurance company. If you have additional questions regarding your bill, please call our customer service department at 888-249-6365 (Mon-Fri 8 am-7pm). We hope this helps! 

Kailee Jayne's profile image
Kailee Jayne 
5 years ago

my poor uncle didn’t get too see anyone he cared about for the entire last week of his life. I’m disgusted that his mental comfort was the last of their concerns. They also told us there was nothing more they could do for him & that they’ve done all they could do. When my mom asked the nurses if they had run atleast 3 tests, they hadn’t. They didn’t do all they could do. The last hour of his life people are allowed to visit him, but for the week nobody was? No way no how should that be okay. My heart breaks for him, he was p... read more

Sabrina Douglas's profile image
Sabrina Douglas 
5 years ago

They are never, EVER on time. Even for a virtual visit! I’ve been waiting for over 45 minutes! I love the staff, but my time is important too! Once they finally make it in there to see you, you get rushed out the door/off the call! 

Adam Daghita's profile image
Adam Daghita 
5 years ago

Horrible service. My wife went to the er after a recommendation from bettermed doctor. She has been having trouble breathing for a few weeks. ER doctor came in to the room and only used the stethoscope for diagnosis. He went by the information from bettermed and told us her problem was environmental. I questioned his diagnosis in a firm but respectful tone no cuss no fuss. He immediately left the room. 5 minutes later a Henrico police officer came to me for questioning. Yes, seriously, all I did was question the doctor. The ... read more

Lenkat Black's profile image
Lenkat Black 
recommend  Recommended
5 years ago

ARE YOU SICK OF ANY DISEASE WHATSAPP DR NCUBE ON +27657245603 his email is....... drncube03@gmail.com 

Johnnie Pastor Palmer's profile image
Johnnie Pastor Palmer 
5 years ago

My daughter had a COVID test at this facility on 12/13/2020. She is still waiting for the result. When she calls the office, she gets no response. This office provided poor customer service. I do not recommend this office. 

Business response:

Hi, thank you for taking the time to share this feedback. Quality care and good customer service are our priority, and as such, we take comments seriously. We have escalated your concern to our leadership so they can research your delay further. 

Shelly Marie Edwards's profile image
Shelly Marie Edwards 
recommend  Recommended
5 years ago

I just want to say I spent a week in this hospital on the third floor and absolutely positively every single one of these nurses has touched my heart every single one of these nurses took care of me no matter my mood every single one of these nurses went out of their way the cardio doctors every doctor the surgeon I just want to say thank you thank you and thank you and you know what thank you because you help me feel better and get better with your hard work and your determination and your knowledge I could not of got throu... read more

Joe Mangle's profile image
Joe Mangle 
5 years ago

They killed Read Deal's dad with negligence. #JusticForCharlie 

Deanna Ritchey's profile image
Deanna Ritchey 
recommend  Recommended
5 years ago

he is a great dr I had my Achilles tendon surgery in October he is very kind and takes time to help me heal up and if I need anything all I have to do is ask and I got it 

Frequently asked questions about University of Maryland St. Joseph Medical Center

How is University of Maryland St. Joseph Medical Center rated?

University of Maryland St. Joseph Medical Center has a 3.8 star rating with 869 reviews. 

When is University of Maryland St. Joseph Medical Center open?

University of Maryland St. Joseph Medical Center is open now. It is open 24/7. 

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