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Ulta Beauty

2.5

About this business

Ulta Beauty is the US' largest beauty retailer for cosmetics, fragrance, body, skin & hair care products. Shop over 25,000 products from 500 brands including Tarte, Fenty, Redken, TULA, & CHANEL. Plus, exclusives like Kylie Cosmetics, Olaplex, Colourpop, PATTERN, florence by mills, Juvia's Place & Ulta Beauty Collection. Conscious Beauty at Ulta Beauty offers choices in products that range across vegan, clean ingredient, cruelty-free, sustainable packaging, and making a positive community impact. The Salon at Ulta Beauty off... read more

Location details

11500 W Burleigh St Spc C, Wauwatosa, WI, 53222, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
2.51,436 reviews
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Brian M's profile image
Brian M 
2 years ago

What a fantastic location in ******** ****. Im a middle aged male with nasty salt and pepper hair that grows like a weed and nasty looking eyebrows that need trimmed. **** at ******** **** has always taken fantastic care of myself and finds the right color of some grey and blonde for a middle aged guy. She follows up by neatly trimming my eyebrows.The staff are very friendly. The do a well enough job that despite moving away I still drive over an hour to have them cut, bleach, and dye my hair. 

Business response:

Hi *****, thank you so much for sharing this positive feedback! We're thrilled to hear about your amazing experience with **** and our ******** team. We truly appreciate you taking the time to share this with us. Thank you for your great review and for being a loyal Ulta Beauty Guest! 

Brian M's profile image
Brian M 
2 years ago

What a fantastic location in ******** ****. Im a middle aged male with nasty salt and pepper hair that grows like a weed and nasty looking eyebrows that need trimmed. **** at ******** **** has always taken fantastic care of myself and finds the right color of some grey and blonde for a middle aged guy. She follows up by neatly trimming my eyebrows.The staff are very friendly. The do a well enough job that despite moving away I still drive over an hour to have them cut, bleach, and dye my hair. 

Business response:

Hi *****, thank you so much for sharing this positive feedback! We're thrilled to hear about your amazing experience with **** and our ******** team. We truly appreciate you taking the time to share this with us. Thank you for your great review and for being a loyal Ulta Beauty Guest! 

Alfredia W's profile image
Alfredia W 
2 years ago

I don't recommend getting the ulta Card that they offer. I was talked into getting one, got approved for $750..made a purchase have a balance a lil over $200 a been making my payments on time..now my credit limit is $250..well I was told that Ulta checks your credit twice a year and they will decrease (and or close your account) your credit limit if the credit bureau has reported anything derogatory..well nothing has changed from the beginning except my bank account got hacked and I feel behind in payments on another credit ... read more

Business response:

Hi ********. Thanks for reaching out, and we're very sorry to hear the disappointment regarding your Ultamate Rewards Credit Card. We understand your concern and we appreciate you sharing this feedback with us. For our guest's safety and security, all of your credit card information is stored with ************** and we are unable to access it. If you have any additional questions or concerns regarding your Ultamate Rewards Credit Card, please reach out to Comenity directly at ************. Thank you. 

Alfredia W's profile image
Alfredia W 
2 years ago

I don't recommend getting the ulta Card that they offer. I was talked into getting one, got approved for $750..made a purchase have a balance a lil over $200 a been making my payments on time..now my credit limit is $250..well I was told that Ulta checks your credit twice a year and they will decrease (and or close your account) your credit limit if the credit bureau has reported anything derogatory..well nothing has changed from the beginning except my bank account got hacked and I feel behind in payments on another credit ... read more

Business response:

Hi ********. Thanks for reaching out, and we're very sorry to hear the disappointment regarding your Ultamate Rewards Credit Card. We understand your concern and we appreciate you sharing this feedback with us. For our guest's safety and security, all of your credit card information is stored with ************** and we are unable to access it. If you have any additional questions or concerns regarding your Ultamate Rewards Credit Card, please reach out to Comenity directly at ************. Thank you. 

Veola N's profile image
Veola N 
2 years ago

I made a purchase at Ulta on March 1, 2023. I was not satisfied with the product, so I returned it to the store for a refund on March 20, 2023 for $35.98. The original purchase was made with a **** giftcard and the remaining amount was paid with with my debit card. Without being asked or informed about the refund, I was told that the it was returned to the **** Giftcard. I immediately told the store associate that I had had the store associate to place the card in the trash because the funds were exhausted. The manager who c... read more

Business response:

Hi *****, we want all of our guests to have great experiences in our stores, so we appreciate you bringing your concerns to our attention. We have followed up with your request via email, and we hope your next experience at Ulta Beauty will be a positive one! 

Veola N's profile image
Veola N 
2 years ago

I made a purchase at Ulta on March 1, 2023. I was not satisfied with the product, so I returned it to the store for a refund on March 20, 2023 for $35.98. The original purchase was made with a **** giftcard and the remaining amount was paid with with my debit card. Without being asked or informed about the refund, I was told that the it was returned to the **** Giftcard. I immediately told the store associate that I had had the store associate to place the card in the trash because the funds were exhausted. The manager who c... read more

Business response:

Hi *****, we want all of our guests to have great experiences in our stores, so we appreciate you bringing your concerns to our attention. We have followed up with your request via email, and we hope your next experience at Ulta Beauty will be a positive one! 

Tiffany P's profile image
Tiffany P 
2 years ago

one of the stylists messaged me on ******** saying she could help me out with my hair. I was looking to get styled and to even out my color anyway. So I agreed to go in on Tuesday at 10:00am. We discussed color and she got to work. We talked at length about how I wanted my hair. Multiple times I stated that I don't like layers and I wanted my hair long. I asked for wispy bangs and angles around my face. Only the pictures can explain how horrid this experience became. I included a before picture for comparison as well. What I... read more

Business response:

Hi *******, we're very sorry to hear this about your recent appointment. We always want our guests to leave our Salon loving the results of their service, and we apologize that this was not your experience. We are following up with our **************** team and asking that they reach out to you directly in order to further address your concerns?? and discuss options for a resolution. Thank you. 

Kathern F's profile image
Kathern F 
2 years ago

I asked for a specific service and the stylist added expensive services I was unaware of until I got the bill. The extra services were not necessary nor mentioned to me prior to checking out. I will never go there again. 

Business response:

Hi *******, we are so sorry to hear about your salon experience! Our prices for each service will vary depending on the stylist you're seeing based on their level of experience. We would like to connect to discuss your experience further, and we will be following up with you via email. We hope to hear from you soon! 

Tiffany P's profile image
Tiffany P 
2 years ago

one of the stylists messaged me on ******** saying she could help me out with my hair. I was looking to get styled and to even out my color anyway. So I agreed to go in on Tuesday at 10:00am. We discussed color and she got to work. We talked at length about how I wanted my hair. Multiple times I stated that I don't like layers and I wanted my hair long. I asked for wispy bangs and angles around my face. Only the pictures can explain how horrid this experience became. I included a before picture for comparison as well. What I... read more

Business response:

Hi *******, we're very sorry to hear this about your recent appointment. We always want our guests to leave our Salon loving the results of their service, and we apologize that this was not your experience. We are following up with our **************** team and asking that they reach out to you directly in order to further address your concerns?? and discuss options for a resolution. Thank you. 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 2.5 star rating with 1,436 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open at 10:00 a.m. 

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