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12632 Totem Lake Blvd NE Suite 144, Kirkland, WA, 98034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more
Business response:
Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you!
Ulta Beauty has a 2.3 star rating with 689 reviews.
Ulta Beauty is closed now. It will open at 10:00 a.m.
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