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U-Haul Trailer Hitches
- Automotive
- Gearhart, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Gearhart certified U-Haul Hitch Cen... read more
Location details
4320 US-101, Gearhart, OR, 97138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Upon returning truck they charged a cleaning fee. Accused me of smoking in the truck. Which I did not.Took less than 5 minutes to clean the inside cab. I stayed and watched and took pictures. Before and after they cleaned. Made claim because they would have owed me money back and this way they make money.
Business response:
Hello ******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Absolute scam of a company and no guarantees. We waited two extra days for them to honor a reservation for an auto transport and they are now giving us a run around saying it wont be available for another day. We are screwed with our move and we cant even get ahold of anyone.
Business response:
Hello ******, I am sorry about the issues you had with the auto transport reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
This company has no business operating. A reservation is a reservation- when it says Reserved it is reserved but not with Uhaul. They seem to have a completely different idea of what that means. Only reserve a Uhaul if you enjoy having an already stressful move made absolute h*** by being notified a day in advance that there is not one Uhaul truck of any size available within 50 miles of your location. Lost a customer for life- and Ill be happy to tell anyone else I meet all about this insane experience.
Business response:
Hello ******* I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Would give 0 stars if possible. My family has a cross country move from ******** to ********* this weekend (7/31/2022) that we booked a reservation for three weeks ago (7/10/2022), with the rental pick up scheduled for Sunday. I understand its end of month, but its for job transfer with hard set dates. We were notified today (7/29/2022) that there are no trucks available within a 300 mi radius. According to your regional coordinator office, such a notification is all you need to do per your policy. When pressed, the rep kept... read more
Business response:
Hello ********* I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented a U-Haul Motorcycle Trailer on July 12th. I had made it approximately 45 miles when the trailer came off the hitch causing nearly $7,000 worth of damage. The person that hooked the trailer up, did not tighten it all the way down. I was stranded on the side of the interstate for an hour before I could get someone to help me. The person that came to help, wasn't even with U-Haul. I could not get in touch with U-Haul's roadside assistance via phone or online. When the person that helped put the trailer back on the hitc... read more
Business response:
Hello *******, I am terribly sorry this happened during your rental. I forwarded this information to Repwest to address directly with you. I apologize again for this issue.
We organized a Uhaul truck one month in advance of our move across the state. They called me at 7:40 am the morning we were to pick up the truck and said they did not have a truck for us until the following afternoon - and a 1.5 hour drive away from our house and the original pick-up location. NO GUARANTEES with this company. Five people had arranged time off and schedules to help us with this move. U-Haul offered me no financial benefit for the delay, and no other options of trucks to rent. We had less than 12 hours to come... read more
Business response:
Hello ******, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I want to share my horrible experience with U-Haul boxes order I placed back on 5/31/22 for my family house move from ******** ** to ********** **. I have ordered 3 containers - order #********. It's a 7K ************ My complaint is about the poor service ************** I had experienced dealing with U-Haul. Here are the facts: 1. Containers delivery was delayed for 2 critical days in ******** **. I received a call on the delivery day (6/19) with a rude operator telling me that i405 is closed & they have learned it from the... read more
Business response:
Hello ****, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented a pick up after being in a accident with my truck, I needed another day so I was charged $68.00 for a $39.00 a day truck plus .69 a mile, then I accident left several hand tools in the door pocket, returned the truck on Sunday. I spent hours trying to call the local office to advise on my tools and keep being sent to another state, after work I went to the office and explained, they said no tools was there, bottom line dishonest employees, and poor management, dont rent from these crooks.
Business response:
Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I wish I could give 0 stars.We showed up at our scheduled pick up time, only to find out they did not have the trailer we reserved. They expected us to drive 3 hours out of our way to a location that had a trailer.This ruined our move and cost us 100s of dollars and we didnt even get an apology.I will never use Uhaul again.
Business response:
Hello *******, I apologize U-Haul was not able to fill the reservation based on your preferences. Unfortunately, I was not able to locate the reservation using the name or email address listed in the review. Please confirm the name and order number. Thank you and I apologize again for this issue.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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