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Tysinger Automotive Family
- Car Dealers
- Hampton, VA
About this business
Tysinger Automotive Family is a group of car dealers with a long-standing history in the Hampton, VA area. We are dedicated to providing the best service to every customer who walks through our doors.
Location details
2712 Magruder Blvd, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst place to purchase a car
Business response:
Hi John, we are sorry you did not have a pleasant experience with us. Could you please private message us with your phone number so we can speak further? We would greatly appreciate the opportunity to earn back your business.
RecommendedExcellent repair and services at the Mercedes division.
Business response:
Thank You Joseph for taking the time and the 5 Star review. We appreciate your business and choosing Tysinger your vehicle service needs. Matthew Hood Client Care Manager
Nobody at this place has clue as to whats going on. They scheduled me an appointment complete with text and phone reminders. I take off work to make the appointment. When I get there the employee I was supposed to meet with had no idea why I was there then told me they don't do collision repairs. Why schedule me an appointment if they don't even do the work? That's not to mention the rudeness of the employees in the parking lot. 10/10 would not recommend to anyone.
Business response:
Hi Seth, we are sorry you did not have a pleasant experience with us. Could you please private message us with your phone number so we can speak further? We would greatly appreciate the opportunity to earn back your business.
My friends car was taken here after being flooded out ... It is now day 12 with no answers... after calling numerous times they do not return calls and have the rudest service department..... She talked to the owner which he said ill call you back in 5 min.... no call back . You would think that they would want to maintain customer relations, and maybe look at it as another sale if her car is totaled =not smart business.
Business response:
I apologize that we failed to provide you with world class service your last visit. Please contact me at mhood@tysinger.com or 757-251-2072 so we can make up for this short coming. Matthew Hood Client Care Manager
I am delighted to have bought my second car from Tysinger. I visited the dealership twice before purchasing my vehicle of choice and both times the sales associates, managers and finance people were genuine and helpful in explaining options based on my criteria. Definitely a relationship worth referring.
Business response:
Thanks for the feedback, Michael! We also appreciate your loyalty and willingness to recommend us to others. Enjoy your new vehicle and we hope to see you again soon!
Greatest company ever and has excellent leadership!
Business response:
Thank you for your kind words, Keita! We appreciate it!
I really like that there was constant communication reminding me of appointment. With life we tend to forget but I was on top of this appointment! Of course the personnel were friendly and professional, you never know how someone’s day has been so a simple hello/wave means a lot. The team got my car in and gave it a much needed wash. I will continue to use Tysinger as my primary car provider!!!
Business response:
Thanks for the feedback, Tiara! We also appreciate your loyalty and willingness to recommend us to others.We hope to see you again soon!
Such a GREAT experience, from start to finish. I’ve been getting my care serviced at Tysinger for nearly 10 years but this is my first purchase from them and it definitely won’t be my last. Thank you, Karone, for all of your help! I won’t hesitate to recommend you to my family and friends!
Business response:
Thank You for taking the time and the 5 Star review. We appreciate your business and letting Tysinger service your vehicle. Matthew Hood Client Care Manager
Drove almost an hour to test drive a vehicle only to find out it wasn't for sale. Horrible experience
Business response:
Could you email me at mhood@tysinger.com or call my direct line 757-251-2072. I would like to speak to you. Matthew Hood Tysinger Client Care Manager
Frequently asked questions about Tysinger Automotive Family
How is Tysinger Automotive Family rated?
Tysinger Automotive Family has a 3.9 star rating with 154 reviews.
When is Tysinger Automotive Family open?
Tysinger Automotive Family is closed now. It will open tomorrow at 9:00 a.m.
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