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TTCU Federal Credit Union

3.5

About this business

Established in 1934, TTCU The Credit Union is one of the largest credit unions in Oklahoma. TTCU is a full-service financial institution with 16 branch locations. TTCU offers a full complement of depository, lending and financial advisory services. As a not-for-profit organization, TTCU returns financial successes to members in the form of low-rate loans and high-rate savings accounts. 

Location details

10081 E 81st St, Tulsa, OK, 74133, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.5401 reviews
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Mari Silva's profile image
Mari Silva 
recommend  Recommended
4 years ago

Abby was so helpful today. I called and she answered all of my questions and helped put my mind at ease. Thank you so much Abby you are awesome. 

Business response:

Hi, Mari. Thank you so much for taking the time to leave us this feedback. We're glad you had such a wonderful experience! We'll pass along your comments. 

Cathy B Williams's profile image
Cathy B Williams 
recommend  Recommended
4 years ago

Great customer service and great rates 

Business response:

Cathy, we really appreciate your feedback! We always strive to provide top quality service, and are pleased to hear that you've enjoyed your experience at TTCU. 

Rachel Devia's profile image
Rachel Devia 
4 years ago

Second worst experience with this credit union. Just called about my auto loan and was told I still owe $100. Unfortunately I don’t have that so the guy Keith repeatedly told me to borrow money from someone in my life to get it taken care of. Then he moved money from my savings making it around $55 and said now all you have to do is ask for that it shouldn’t be that hard. When I tried explaining to him that we are in a pandemic and that I had to use my last $100 for gas to get to work and groceries to feed myself he didn’t u... read more

Andrew Wright's profile image
Andrew Wright 
4 years ago

By far the worst bank I’ve ever had to deal with. Been a member since 2012 and never late on a payment ever. Junk bank with trash employees in a crap city in the worthless part of the state. No help at all and I jumped through every hoop they asked and still catch the shaft. Guess I shouldn’t be surprised since Tulsa is even in the name. 

Business response:

Hi, Andrew. We're discouraged to see that you had a negative experience. Our team works hard to provide a great experience to everyone. If you're like to speak directly to a manager, please reach out to Member Relations or Lending at (800) 234-8828. 

Veronica Letterman's profile image
Veronica Letterman 
recommend  Recommended
4 years ago

I have been with TTCU for 7 years now and I respect this bank and their staff. If I have ever had a problem they help me resolve it. I have never been hit with crazy fees. Their staff at the location off Cincinnati and Pine is great and always friendly. My daughters will go there next week to open their own accounts. We appreciate TTCU. 

LisaBee McManus's profile image
LisaBee McManus 
recommend  Recommended
4 years ago

Love running to help these teachers. 

Business response:

Thank you, Lisa! 

Makenzie Clay's profile image
Makenzie Clay 
4 years ago

Hands down the worst customer service I’ve ever encountered. 4 phone calls at 30+ mins each and still nothing gets resolved. They’re quick to take fees from your account but have zero issue holding your deposits for extended periods of time before releasing anything. Cannot wait to get my dad an account elsewhere. 

Joe Nesset's profile image
Joe Nesset 
recommend  Recommended
5 years ago

We’re incredibly happy that we found TTCU after moving here. They’re family oriented and always there to help. 

Business response:

Thank you, Joe. We appreciate you taking the time to share your thoughts and recommend us! 

Jordan Ascencio's profile image
Jordan Ascencio 
5 years ago

They charge $15 to make a payment by phone, cash advance your card inside for $25 fee. They make it really hard to make a payment. Very rude and don't care about covid safety. 

Frequently asked questions about TTCU Federal Credit Union

How is TTCU Federal Credit Union rated?

TTCU Federal Credit Union has a 3.5 star rating with 401 reviews. 

When is TTCU Federal Credit Union open?

TTCU Federal Credit Union is closed now. It will open at 7:30 a.m. 

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