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Trusted Senior Specialists
- Insurance
- Houston, TX
About this business
This company provides all types of insurance services for seniors, including: Medicare supplements, Medicare Fee for service, Medicare Advantage, Medicare prescription drug plans (PDP) final expense, fixed and indexed annuities, and long term care.
Location details
3595, 10998 Wilcrest Dr #195, Houston, TX, 77099, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I believe my TSS personal agent was Catherine or Dhanjal. I am truly grateful to TSS for their patients, professionalism and consideration. Thanks for all you do.
Business response:
Thank you so much for putting your faith in us and allowing us an opportunity to assist you with your Supplemental Medicare needs. We've confirmed that your personal agent was indeed, Navraj *******. She is one of the sweetest ladies we know and we are so lucky to have her on our team. If there's anything we can do for you in the future, please let us know.
I contacted Trusted Senior Specialists for help understanding Medicare and Medicare Supplement Plans. The agent I dealt with couldn’t have been more helpful and knowledgeable. I doubt that I could have figured things out without her guidance and advise. I highly recommend Trusted Senior Specialists for navigating Medicare health plans.
Business response:
Thank you for taking the time to review ******** and Trusted Senior Specialists. We understand just how confusing it can be when you are learning about Medicare and the options that you have available to you. That's why we believe it's so important to speak with a professional, and ******* is just that. She's such a gem and we are thankful that you had the opportunity to work with her. ******* will continue to be available to you should you need assistance or have any questions in the future, as will the entire Trusted Senio... read more
I would like to say that my experience with this company has been wonderful. My agent, Carmelita *********, was so personable and she gave me more info on Medicare than any one else has up to this point. She explained it in down to earth terms that were easy to grasp. More companies need employees such as her. She is surely an asset for representing your company.
Business response:
What a wonderful review, Ms. ******, Thank you. We're delighted to learn that your experience with our company, and more specifically, Carmelita, was a positive one. Our goal is to do just what you said here.....to provide the information in a way that is "easy to grasp". Your review confirms that we are meeting our goal and we thank you so much for taking a few minutes to let us know how we're doing. Carmelita is a very special part of our team and we are thankful to have her. Please let us know how we can help in the futur... read more
Thank you for cutting through all the confusion and saving us money. Jeromy definitely is a trusted senior specialist who went above and beyond in explaining to my 90 year old mother.
Business response:
You truly worked with the best of the best when you spoke with Jeremy. He has so much experience and does a great job of sharing his knowledge in a way that makes the entire Medicare process easier to understand. Thanks so much for sharing your experience and letting us know that Jeremy was able to help your mother. We always love hearing how our team is doing from a client's perspective. If you or your Mom have any questions going forward, please remember that Jeremy is always available to you. Please let us know how we may... read more
Exceptional and professional help understanding and selecting a Medicare advantage plan.
Business response:
We're so happy to hear that we were able to help. Medicare can be a challenge to understand and by you taking the time to let us know our representative was professional and helped to simplify things. we know we are making a difference. Your feedback is very important to us and we thank you for letting us know how we're doing. Should you need anything else, please don't hesitate to give us a call. We're here to assist you anytime you need us.
I was completely at a loss trying to navigate Medicare until I contacted Trusted Senior Specialists and spoke with Jill James. She works hard at finding you the right policy and the best price. It is a great pleasure to have an agent like Jill. She always puts a smile on my face and laughter in my heart. I know where to get any questions I may have answered. Thank you Trusted Senior Specialists.
Business response:
We cannot begin to tell you how much we appreciate your review of Jill. She is such a delight and we are honored to have her on our team. Thank you so much for putting your faith in Trusted Senior Specialists, and of course Jill, to address all of your Medicare concerns. We are grateful for the opportunity to serve and look forward to meeting your needs in the future.
Had a great experience at Trusted Senior Specialists with Jill James as my agent. She was friendly and very helpful. Very satisfied. ***** *****
Business response:
We are so thankful to have **** as part of our team and really appreciate you taking the time to tell us about your experience. We'd have to agree that **** is super friendly and extremely helpful. Our reading your review is just as satisfying to us as your time working with **** was for you. Should you have any questions or need assistance in the future, please contact ****. She is always ready to help and so are we.
I spoke to Brian *** for help with my ******** options. Brian was not only extremely knowledgable and helpful, but he was also kind. I do not understand most of what ******** has to offer, but Brian was able to get me the best option for me with just a few questions. I can't thank him enough.
Business response:
Ms. ****, we are so very happy to hear that Brian was able to help you. There is a lot about Medicare that can be quite confusing and it is always a good idea to have someone on your side to help ensure you know your options and to determine which plan you think will be the best for you. Brian does an amazing job of researching and then explaining all of this in a way that is easy to grasp. If he, or Trusted Senior Specialists, can be of service to you in the future, please do not hesitate to call us.
After speaking with Tammy ******** this morning, I want to leave a very positive review for her. She was very helpful, patient, kind and informative in answering my many questions. After speaking with her, I now feel very assured in the insurance decisions I have made. I deeply appreciate all her help and she DESERVES A RAISE.
Business response:
Your feedback is greatly appreciated. Thank you for taking a few moments to let us know about your experience with Tammy and how she was able to help you. She does such a wonderful job so I'm sure she'll be delighted to learn you've recommended her for a raise. If Tammy or Trusted Senior Specialists can be of service to you in the future, please contact our office and let us know how we can help.
Frequently asked questions about Trusted Senior Specialists
How is Trusted Senior Specialists rated?
Trusted Senior Specialists has a 4.9 star rating with 613 reviews.
When is Trusted Senior Specialists open?
Trusted Senior Specialists is closed now. It will open on Monday at 8:00 a.m.
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