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Trusted Senior Specialists
- Insurance
- Houston, TX
About this business
This company provides all types of insurance services for seniors, including: Medicare supplements, Medicare Fee for service, Medicare Advantage, Medicare prescription drug plans (PDP) final expense, fixed and indexed annuities, and long term care.
Location details
3595, 10998 Wilcrest Dr #195, Houston, TX, 77099, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to thank KEANDRA ****** for helping me navigate thru the Medicare process. She has been very positive, helpful and informative. Kendra was very patient and explained every detail to me. She followed up and checked on me to make sure I didn't have any questions or concerns. I want to thank Keandra for her expertise and professionalism. Kendra was so friendly and courteous at all times. It was a pleasure talking with her.
Business response:
Thank you for taking a few minutes out of your day to provide a review of the service you received from Keandra. She does such a wonderful job of not only providing information, but showing her clients that she truly cares about them and their needs. That's one of the most important qualities we look for and we are beyond delighted to hear that she is meeting our expectations and more importantly, yours. If Keandra can be of assistance in the future, please do not hesitate to call on us.
Great Experience and Wonderful company !! Keandra is just AMAZING, very knowledgeable, collected and selfless. Positive attitude... I feel valued and appreciated as a client.
Business response:
Thank you for reviewing ******* and the experience you've had in working with Trusted Senior Specialists. Feedback is very important to us as it helps us learn client expectations and know whether or not we are meeting them. In this case, we're delighted to learn we have another satisfied customer. Please let ******* know if you have any questions or if she, or we, may be of service to you in the future.
I was recommended by my boyfriend to talk to Martin ********* who helped me sign up for Medicare. Both Martin and his colleague Navraj went above and beyond to assist me in selecting the right plan for me.
Business response:
We'd like to take this opportunity to thank you both. The confidence you've shown in us is what encourages us to continue helping others. You had a wonderful team in Martin and Navraj as they both do a wonderful job of simplifying the process. Remember that this is just the beginning. As part of the Trusted Senior Specialists family we are here for you. Let us know if we can help you in any way. We greatly appreciate you. Thanks so much.
I had such a great experience with this company. Jim and Andrea walked me through every step of my applications, explained so well my options, and the knowledge and education they gave me about ********, ******** , and supplemental insurance helped me so much. I spoke with them both several times and the love and caring that came through to me on the phone was something you do not find often in business anymore. I Trusted them with my information, and in turn in less than a week I was saving money, I was no longer stressed o... read more
Business response:
We greatly appreciate you providing feedback on your experience with Andrea and Jim. It really makes our day to hear when a client has had a great experience working with our team and the reward is in knowing that you now have what you need AND are saving money. Should you have any questions or need anything else, we are always here for you. We appreciate the faith you have in us and appreciate the opportunity to help you. Thanks so much.
Several weeks ago I called Trusted Senior to solve a problem with my Medicare drug plan. The licensed agent I spoke to was Navraj *******. Navraj greeted me with a great deal of enthusiasm and vigor to resolve my insurance issues, performing with superior ability to get the job done. I want to thank her and recommend her highly. ** *****
Business response:
Thank you for your wonderful review of ******. She is such a valuable member of our team and we are thankful to have her, as well as for you giving us the chance to help in solving the issue with your drug plan. These things can be challenging at times and so it's important to us that you have someone you can rely on to help you through it. That's why we do what we do, and you definitely got one of the best in ******, Please don't hesitate to contact us if we can be of further assistance.
Adriana ***** helped me thru a process that I would have welcomed a root canal than pick a supplemental insurance for MC. She was very thorough, articulate, and knowledgeable regarding all insurances. She is a keeper.
Business response:
We greatly appreciate you taking a few minutes of your time to review the service you received from Trusted Senior Specialists, and more specifically, Ms. *******. She is such a wonderful member of our team and we are just as thankful to have her, with her cheerfulness, dedication and knowledge, as you are to have worked with her. We'd definitely have to agree with you, She is a keeper. Thanks again and if we may be of any further service to you, please let us know.
I came across a news paper article regarding Medicare supplemental plans. I called the number listed and was fortunate to have Mr. Jim ********* answer, from day one I felt confident asking him to guide me to the process to inlist my parents in a good plan. He was God sent, compassionate, knowledgeable and patient. This is a very conversome and difficult process and my parents were help all the way and are extremely pleased. Thank you. I recommend TSS.
Business response:
Ms. ******, We are delighted to have had the opportunity to assist you with meeting your parents supplemental Medicare needs. We understand just how difficult the process can be and are happy to hear that Jim made it a little easier for all of you. Should you need us for anything at all, please give us a call and Jim, or a member of our team, will be more than happy to assist you.
I want to thank Trusted Senior Specialists for an Excellent experience, their personnel are TOP Notch, I Love them , Awesome people ,Sincerely **** ******, Denver Co
Business response:
Thank you so much for putting your trust in us and allowing us an opportunity to serve your ******** needs. Your kind words are very much appreciated. If there is anything else we can do for you, please be sure to let us know.
I want to express a positive experience with a representative Martin *********. He patiently guided me through the process of choosing a Medicare insurance for 2018. It was a very positive how full experience
Business response:
Thank you so much for letting us know about your experience with ******. He is definitely an asset to our team and does a wonderful job of helping each individual with their specific needs. Please remember, if you have any questions or need anything further from ******, he is just a phone call away.
Frequently asked questions about Trusted Senior Specialists
How is Trusted Senior Specialists rated?
Trusted Senior Specialists has a 4.9 star rating with 613 reviews.
When is Trusted Senior Specialists open?
Trusted Senior Specialists is closed now. It will open on Monday at 8:00 a.m.
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