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TriStar Southern Hills Medical Center Emergency Room
- Nashville, TN
About this business
Location details
391 Wallace Rd, Nashville, TN, 37211, United States
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absolutely the WORST facility. do not go here unless it is like a stroke or something but as soon as you are stable transfer to another hospital
Business response:
Brittany, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our quality department, and they would like to speak with you personally. The quality team is available to receive calls from 8:00 am -5:00 pm Monday through Friday. At your convenience, please contact them at 615-768-2391.
RecommendedEmergency Room Drs have alot to be desired but the nurses were great. Dr Sarb did a great job fixing my wife's hip fracture. Kudos to the South wing Nurses.
Have been here since 730. Still haven't been seen. The lady at the front desk is very rude and has made multiple ignorant remarks to people since I've been here. I felt okay when I came in but my pain has definitely intensified since I've been here. A guy with heart palpitations is still waiting to be seen and an older gentleman who said he had been throwing up and his sugar is high. The lobby is almost empty and apparently theres still 1 more person ahead of me but I've been here before all these people that's left in the l... read more
Business response:
Our team truly values this feedback, and we are very sorry for the negative impression our hospital left. Please contact our quality team at 615.781.4000 so that we may work to make the situation better. Thank you.
Have been here since 730. Still haven't been seen. The lady at the front desk is very rude and has made multiple ignorant remarks to people since I've been here. I felt okay when I came in but my pain has definitely intensified since I've been here. A guy with heart palpitations is still waiting to be seen and an older gentleman who said he had been throwing up and his sugar is high. The lobby is almost empty and apparently theres still 1 more person ahead of me but I've been here before all these people that's left in the l... read more
Business response:
Our team truly values this feedback, and we are very sorry for the negative impression our hospital left. Please contact our quality team at 615.781.4000 so that we may work to make the situation better. Thank you.
Recommendedfor labor and delivery they are really good and caring. they definitely go out of their way to make sure your as comfortable as possible. they explain everything in detail before they even do anything which even though i know what is expected being my third child its really nice that they care enough to make sure you know what is happening and when.
RecommendedEveryone is very nice & considerate. That is Drs. Nurses and all. No problems. If you need Anything just ask. Therapy-very understanding & helpful. I would recommend and have.
RecommendedShout out to everyone on the L&D team! We changed OB/GYN last minute and it was the best decision we could have made! Dr. Haneline is God sent and went above and beyond. She treats and loves you just like family. Also, shout out to all the nurses we had! We were comfortable, taken care of, and loved the entire stay. I will never go anywhere else again! Keep up the great work guys and thank you again for EVERYTHING...from me and my family❤️!!!
Recommendedi want thank the people there who put their life at risk because of covid you guys are angels you help mother till she couldn't be help no more thank you all for putting your lives on the line to save lives god bless you and may he protect you
Business response:
Thank you so much for taking the time to share these thoughts with us. We will share your kind words with our staff. Many blessings and protection over you as well.
I’d like to know who I can make a complaint to about the care I just received
Frequently asked questions about TriStar Southern Hills Medical Center Emergency Room
How is TriStar Southern Hills Medical Center Emergency Room rated?
TriStar Southern Hills Medical Center Emergency Room has a 4 star rating with 749 reviews.
When is TriStar Southern Hills Medical Center Emergency Room open?
TriStar Southern Hills Medical Center Emergency Room is open now. It is open 24/7.
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