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TriStar Southern Hills Medical Center Emergency Room

4.0
  • Nashville, TN

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Location details

391 Wallace Rd, Nashville, TN, 37211, United States

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4.0749 reviews
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Melianie Duffer Manuel's profile image
Melianie Duffer Manuel 
5 years ago

absolutely the worst experience i have ever had. they try and act so helpful nut at the same time dont so anything in a timely matter. they act so scared to have any contact with patients and think we will leave our loved ones alone here. absolutely not. terrible people 

Business response:

We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170. 

Crystal Miller's profile image
Crystal Miller 
recommend  Recommended
5 years ago

Despite my accident and 3 broken limbs. This has been one of the best hospital experiences I've had as a nurse or a patient. The hospital is very clean and everyone is professional and knowledgeable. I have had the most amazing care, from the moment the ambulance picked me up, to the emergency room staff who received me, the doctors and nurses who treated me in the emergency room, the surgeons, doctors, med surg 2 floor staff, the nurses, care partners, physical therapist and so on that have been very caring, attentive and t... read more

Melissa Pitt's profile image
Melissa Pitt 
5 years ago

No integrity. My dad dies and they wait till the last day of estate claiming to file against him. Pathetic. 

Melissa Pitt's profile image
Melissa Pitt 
5 years ago

No integrity. My dad dies and they wait till the last day of estate claiming to file against him. Pathetic. 

Brittney Agee's profile image
Brittney Agee 
recommend  Recommended
5 years ago

Best patient care i could ask for. I have never had to wait an excessive amount of time for treatment. They are just as wonderful to their staff as they are their patients. Just a tip: Just because StoneCrest is in your network does not mean the md doctor who treats you is also in your network. 

Business response:

Thank you for the positive feedback! We love seeing great comments like this. 

Brittney Agee's profile image
Brittney Agee 
recommend  Recommended
5 years ago

Best patient care i could ask for. I have never had to wait an excessive amount of time for treatment. They are just as wonderful to their staff as they are their patients. Just a tip: Just because StoneCrest is in your network does not mean the md doctor who treats you is also in your network. 

OShan Logic Moon's profile image
OShan Logic Moon 
5 years ago
OShan Logic Moon's profile image
OShan Logic Moon 
5 years ago
Terri Taranas's profile image
Terri Taranas 
5 years ago

This place has an employee named Debbie Youngblood and she said to me, "does you husband abuse you, if not he needs too!" This is a horrible thing for a person to say and TriStar needs to rethink this person's employment. 

Frequently asked questions about TriStar Southern Hills Medical Center Emergency Room

How is TriStar Southern Hills Medical Center Emergency Room rated?

TriStar Southern Hills Medical Center Emergency Room has a 4 star rating with 749 reviews. 

When is TriStar Southern Hills Medical Center Emergency Room open?

TriStar Southern Hills Medical Center Emergency Room is open now. It is open 24/7. 

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