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TriStar Southern Hills Medical Center Emergency Room
- Nashville, TN
About this business
Location details
391 Wallace Rd, Nashville, TN, 37211, United States
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RecommendedI can’t say enough good things about this hospital. My mom just came home from a 3 weeks stay. She had Covid and the dr and nurses were so good to her. These health care professionals deserve stars in their crown. Thank you! Thank you! Thank you! From the bottom of my heart for bringing my momma back to me.
RecommendedI can’t say enough good things about this hospital. My mom just came home from a 3 weeks stay. She had Covid and the dr and nurses were so good to her. These health care professionals deserve stars in their crown. Thank you! Thank you! Thank you! From the bottom of my heart for bringing my momma back to me.
My Mother-in-law is 90, and in great health. She experienced pain down her left arm into her fingers and into her breast area. Her son took her to the ER there due to the severity of symptoms. She WAITED for 2 hours before being seen. Then overnight ....now it is approaching noon *the following day.....and still NO doctors. This is totally unacceptable. I will be taking this to someone else. I tried to call and keep being moved around to leave a message.
My Mother-in-law is 90, and in great health. She experienced pain down her left arm into her fingers and into her breast area. Her son took her to the ER there due to the severity of symptoms. She WAITED for 2 hours before being seen. Then overnight ....now it is approaching noon *the following day.....and still NO doctors. This is totally unacceptable. I will be taking this to someone else. I tried to call and keep being moved around to leave a message.
No insurance no care was gonna do test but no insurance they sent him home with a brain injury
Business response:
We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department, and they would like to speak with you personally. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170.
No insurance no care was gonna do test but no insurance they sent him home with a brain injury
Business response:
We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department, and they would like to speak with you personally. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170.
RecommendedI just got out of this hospital and I had great nurses and the Dr I had was so great. I just hope this Covid gets better soon. Dr and nurse are overworked and tired but they were still GREAT!
absolutely the worst experience i have ever had. they try and act so helpful nut at the same time dont so anything in a timely matter. they act so scared to have any contact with patients and think we will leave our loved ones alone here. absolutely not. terrible people
Business response:
We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170.
Frequently asked questions about TriStar Southern Hills Medical Center Emergency Room
How is TriStar Southern Hills Medical Center Emergency Room rated?
TriStar Southern Hills Medical Center Emergency Room has a 4 star rating with 749 reviews.
When is TriStar Southern Hills Medical Center Emergency Room open?
TriStar Southern Hills Medical Center Emergency Room is open now. It is open 24/7.
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