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Treasure Coast Lexus
- Car Dealers
- Fort Pierce, FL
About this business
Location details
5121 US-1, Fort Pierce, FL, 34982, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Excellent customer service, very clean dealership with advanced technology. Staff is very helpful and professional.
Business response:
We are flattered by your excellent review! Thank you for choosing Lexus of North Miami, and we hope to serve you again in the future.
I recently brought my vehicle in for service, and Luis was my service advisor. He provided excellent support. Although he offered a loaner vehicle, it wasn’t necessary in my case because the service was not expected to be all day. I did, however, need assistance with transportation, and Luis immediately arranged valet car service so I could be dropped off without any inconvenience. I appreciate his professionalism, attentiveness, and to ensure a smooth experience. Thank you, Luis, for making the service process easy and stre... read more
Business response:
Ensuring a smooth and stress-free service experience is our priority, so it's terrific to hear about the support you received from Luis. Thank you for choosing Lexus of North Miami, Kelly!
Terrible first experience here! I had a scheduled maintenance appointment at this location. I had never had my car serviced here before, and upon arrival, a young gentleman at the valet desk checked me in and advised me to go inside. I ended up waiting over three hours with my 1 year old son. After my second attempt to follow up with the valet to see why my car was taking so long, I found out that I had never been seen by a service advisor, so my car was never worked on. I have never been so upset in my life. I actually bega... read more
Business response:
I'm truly sorry for the distressing situation you experienced during your visit, and it's unacceptable that your service appointment wasn't properly handled. We appreciate your feedback, and I hope you'll allow us to make things right by reaching out to me directly so we can address this issue and arrange for the necessary maintenance on your vehicle. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747
Awful experience. Everything that could go wrong did go wrong. We leased a lemon from this dealership. I don’t think any kind of inspection was done prior to giving me the car to drive home. I had to come back the very next day due to a coolant leak and I haven’t seen the car since. The especially bad part of our experience is the service center and the complete lack of communication. During the 40 days and counting that the car has been on their property we have received two calls about it. I of course called texted and lef... read more
My husband and I always bring our car here. Our service rep, Bobby is excellent. The service department is as clean & beautiful as an operating room.
Business response:
We are elated to hear you and your husband feel assured with Bobby and the rest of our team! Thank you for choosing Lexus of North Miami and for sharing your feedback with us!
Luke did an excellent job in assisting me with my needs and he gave me suggestions on the car that is available with better milage.
Business response:
We are delighted to hear that Luke provided helpful suggestions and excellent assistance. Thank you for choosing Lexus of North Miami!
I was happy to get someone like Kevin. Before him the service people were not good.
Business response:
Kevin will be honored to receive this feedback. Thanks so much for sharing! - The Lexus of North Miami Team
Excellent customer service from Johnathan! ! He is the best! Cute, nice, friendly, profesional, impecable. Give him an award!
Business response:
What a review! We'll definitely share this with Johnathan and the whole team. Thank you for choosing Lexus of North Miami!
Took my car have them checke my right rear tire. They said everything was fine. Then I left and my tire went completely flat.
Business response:
I'm really sorry to hear about your flat tire, especially after it was just checked. This certainly isn't the level of service we aim to provide our customers. I would appreciate the chance to look into this further and see how we can make things right for you. Please feel free to contact me, and let's discuss what happened here and how we can assist you moving forward. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747
Frequently asked questions about Treasure Coast Lexus
How is Treasure Coast Lexus rated?
Treasure Coast Lexus has a 4.6 star rating with 1,970 reviews.
When is Treasure Coast Lexus open?
Treasure Coast Lexus is closed now. It will open at 8:30 a.m.
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