This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota Parts - Central City Toyota
- Auto Parts & Supplies
- Philadelphia, PA
About this business
Central City Toyota is located in Philadelphia, and offers new, used and Toyota-certified pre-owned cars. It is an exclusive Toyota dealership that provides services, such as regular maintenance, parts replacement, financing and rental. Founded in 1969, the dealership offers a wide variety of models of Toyota, including Camry, Prius, Highlander, Corolla and Yaris. It also offers 4 Runners, Sequoia and Landcruiser, Rav4, Sienna Van and Scion XA models. Its pre-owned selection offers vehicles of makes, including Chrysler, Ford... read more
Location details
4800 Chestnut St, Philadelphia, PA, 19139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We took our Highlander in for scheduled service today. We usually go to Sloane Toyota for service but we have been displaced due to a fire at our home and it was more convenient to go to Center City Toyota. The associate, Brian McDaid was argumentative when my husband initially brought the truck in. He was not listening. My husband texted and called five times throughout the day asking questions but after he dropped the car off at 9 am , he never heard back from Brian until after 5 pm. Another associate told us that we we’re... read more
Business response:
Sonja, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Thank you for working with Jamie and were are glad to hear that he was able resolve your issue. If you ever need assistance in the future please do not hesitate to contact us. Best, The Central City Toyota Team
RecommendedNo recommendations .Just keep service as it is.
Business response:
Hi Ellwood, Thank you for your kind words about your recent service visit to Central City Toyota. We are glad you are happy with our service team, and look forward to helping you in the future. Wishing you all the best. Jamie Haberle, General Manager, Central City Toyota.
I just read about how you took such great care of my friend who is staying at the Ronald McDonald House while she is there with her premature babies who need medical care. THANK YOU. I’ve worked in the automotive industry, and love seeing when dealerships give back to the community they serve. You’re kindness and generosity do not go unnoticed. Thank you again.
Business response:
Hi Catherine, Thank you for your kind words. We are so happy to be able to help Jenniefer and her family during these times. Please be safe and keep smiling! - Jamie Haberle, General Manager, Central City Toyota
Thank you so much for helping with my vehicle to make sure my baby and I can continue to safely visit her twin sister at CHOP! Words cannot express what that means to my family and I. Your generosity towards the Philadelphia Ronald McDonald House is greatly appreciated by all of the families facing some of the most painful hardships possible, sick children. ❤ Thank you again!
Business response:
Hi Jenniefer, Thank you for sharing the beautiful picture of your twin daughters and your moving story. Everyone at Central City Toyota and Ardmore Toyota are thinking of your and your family and wishing you all the best! You are in great hands with Philadelphia Ronald McDonald House and Childrens Hospital Of Philidelphia! Toyota USA
Manny was awesome! Very informative, reassuring, helpful patient and friendly. He really made the whole experience feel easy and comfortable. I will definitely tell my friends to ask for Manny.
Business response:
Thank you for your great review, Sarah! We're glad to have Manny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Jamie Haberle - General Manager, Central City Toyota
David Ragland, my service advisor, was outstanding! He kept me apprised of the status of the parts which were needed for my car (16 yo Matrix) and estimated completion. Final cost was under what I expected, and completed early. I liked being able to check out and pay my invoice ahead of picking my car up, and I like the convenience of CCT being within walking distance from my home.
Business response:
Hi Fred, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Jamie Haberle - General Manager, Central City Toyota
I bought two Toyota Camries, one in June 2014 (Toyota 2005) and the other in Dec 2018 (Toyota 2014). They are the best cars, but the batteries are bad in both cars. the first one died just 6 months after I bought it and the second one died just after 1 year and half. I still recommend this dealership for good running and long lasting cars, but double check the batteries before you drive away. To replace the two batteries cost me more than $350. Just double check the batteries!!! Regards, Jilalo Sherif
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361
Even in this time of social distancing, the service was personable. David Ragland was clear about the work to be done, the associated costs and the delivery time. He was 100% accurate. Of course, every experience at Central City has the fingerprints of Jamie Haberle all over it...including the newly revamped cashier experience which was the best ever. Jamie is a truly gifted in all aspects of the business, but his ability to connect and engage with people is by far his greatest strength. It is always like seeing family when ... read more
Business response:
Miguel Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received here at Central City Toyota. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361
I broke down and the tow never showed to help me. The dealership closes at 5pm and it was now 445pm. The manager Jamie came to me to give me a jump so that I could get the car to the shop. Completely went out of his way to help a stranger, who had never even gone to this Toyota location for service. After leaving the car, I picked it up the next day and they had even washed/vacuumed it for me. This place went above and beyond for me and didn’t charge anything or say anything for the extra help they gave. Thank you so much to... read more
Frequently asked questions about Toyota Parts - Central City Toyota
How is Toyota Parts - Central City Toyota rated?
Toyota Parts - Central City Toyota has a 4.1 star rating with 153 reviews.
When is Toyota Parts - Central City Toyota open?
Toyota Parts - Central City Toyota is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com