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Scranton, PA, 18508, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent service department.
Business response:
Jerry, thank you for recommendation and positive review of our Service Department. It is appreciated. Take care.
May I say Toyota of Scranton made a really bad start to a Monday morning so much better . Coming out to a new vehicle that would start was not the way to start anyone’s day ... HOWEVER ... they sent someone directly to our home within 1/2 hour to get the car started .... they took the vehicle in for a full inspection to diagnose it ... I was contacted numerous times with updates & apologies thru out the day ... it was returned right to our door again with more apologies & extreme professional courtesy . This is our fourth To... read more
Business response:
Annmarie, We understand the whole Monday morning feeling, and know how a bad start can just lead to a bad ending. We really appreciate your review and acknowledgement of our entire Team. Many thanks. We also appreciate your loyalty to our dealership. In our minds, that is what it is all about. Treat your customers like family! Thanks for taking the time to tell your story. Be well
2 days take information only price , Brian -Sales person just ignore and not answer . I am disappointed with this treatment of the client after two days of waiting I quit the service and went to another dealer, 3 hr and drove home in a new car
Everyone at Toyota of scranton are great to deal with. Othe salesman Jax Gonsky was very helpful. We would tell all our friends to ask for him
Business response:
Kathie, thank you for your recommendation and referral for Jax. We wish you the best with your new vehicle. Thank you for choosing our dealership. Take care.
Be honest and not a conniving liar like Rich Larusso. Don't be Rude like Jack having the customer on hold 32 -45 mins at a time. Don't make hard inquiries that weren't authorized nor requested at 9 NINE banks hindering the customers credit score and further investments you putz!
Everyone is nice and courteous. Shuttle service is a nice convenience. Great service department.
Business response:
Jann, we understand our customers have many things to do every day, that is why we offer shuttle service. We want to help. Thank you for your recommendation. Take care
The customer service is very good. I recently bought a new car at the Scranton location. The whole experience was very good. I am very happy with my new Corolla.
Business response:
Barbara, enjoy your new Corolla for many miles. Thank you for your recommendation. It is appreciated. All the best to you. It’s a perfect day to take a drive in your Corolla!!
Service was good, as always. Dropped off my vehicle and was contacted when it was completed.
Business response:
Karl, thank you for your recommendation and review of your recent service experience. We are thrilled you are our customer. Be well.
Service was great and the attendant was cined and cerdice
Business response:
Steven, Many thinks for your recommendation. It is greatly appreciated. Take care.
Toyota Parts has a 4.5 star rating with 530 reviews.
Toyota Parts is closed now. It will open at 9:00 a.m.
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