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Scranton, PA, 18508, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
ZERO STARS!!! I purchased a used car from here thinking it’s safer that was cuz it’s a “reputable” dealer... well that was 6months-1year ago and my 2011 Jeep Compass that was over priced by a couple grand is broken down on the side of the road for the 5th time. It’s heartbreaking! I haven’t ever spent this much money on a car before and this was supposed to be the most reliable one yet. Now I’m stuck with no money to fix it. I should’ve never dealt with them. Do yourself a favor. Go elsewhere. Oh and the finance director is ... read more
I always look forward to bringing my car in to Toyota of Scranton because it’s such an inviting place. Everyone is helpful and efficient and it’s a pleasure to just sink into their very comfortable chairs in the waiting area. When my car is ready I love driving out of their parking lot, feeling so secure that Toyota has done a thorough job on it.
Business response:
Thank you Mary Ann. The entire team appreciates your recommendation and review of your experience at our dealership. We are delighted we earned top score and recommendation. We also would like to thank you for your loyalty to our dealership, and look forward to a long time relationship with you and your family. All our best. Take care.
Kudos to Alyssa ...she is soo accommodating...fit me in same day and with my busy work schedule that’s a blessing. Also got the best deal on tire situation ....she is the reason I drive from Lake Wallenpaupack instead of using someone local
Business response:
Patti, Alyssa is an asset to our Service Team. I am happy to know all went well at your visit and we were able to accommodate your schedule. Thank you for the recommendation. Take care.
purchasing the vehicle was a good experience, getting a repair done to it is a nightmare, parts were ordered2 times and they told me that they got the wrong parts both times, been 2 days now without my vehicle for a repair that should have taken a few hours
Business response:
Vicky, our apologies for the inconvenience. Unfortunately there are times, especially during the current situation, when orders are not correct. We wish you well. Enjoy your new vehicle.
Brian Burgess is the go to Salesperson at Toyota of Scranton. Thank you Brian for your outstanding assistance with our RAV4 purchase.
Business response:
Dave, Thank you for acknowledging Brian Burgess and his efforts to provide the best in guest experience. Enjoy your new RAV4 and thank you and your family for your continued loyalty to our dealership. We wish you all the best. Take care.
bought my car there this week. very helpful, very sweet and attentive. will probably get another car from them once this is paid off.
I want to thank my salesman the finance department and the body shop.i had just purchased a 2020 camry on July 29 on oct 14 my car was hit found out yesterday it was a total loss.they already got me in my new vehicle and I was in and out within 2 hrs.so thanks again for working magic once again
nice people face service. easy to deal with
Business response:
Thank you, Vincent. We appreciate your feedback and recommendation. Take care.
My experience was fantastic! AJ was extremely helpful- everything was done before I got there and I didn't have to waste a day buying a car! They gave me a very fair trade in value for my car and the whole thing was within my budget! I highly recommend giving them a call!
Business response:
Kelly, we are delighted you had an outstanding experience working with AJ on your recent purchase. Thank you for the awesome review and recommendation. We look forward to seeing you at your service visit. Be well.
Toyota Parts has a 4.5 star rating with 530 reviews.
Toyota Parts is closed now. It will open at 9:00 a.m.
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