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Toyota Parts

4.5

About this business

Location details

Scranton, PA, 18508, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5530 reviews
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Gabrielle Taconet's profile image
Gabrielle Taconet 
4 years ago

ZERO STARS!!! I purchased a used car from here thinking it’s safer that was cuz it’s a “reputable” dealer... well that was 6months-1year ago and my 2011 Jeep Compass that was over priced by a couple grand is broken down on the side of the road for the 5th time. It’s heartbreaking! I haven’t ever spent this much money on a car before and this was supposed to be the most reliable one yet. Now I’m stuck with no money to fix it. I should’ve never dealt with them. Do yourself a favor. Go elsewhere. Oh and the finance director is ... read more

Mary Ann Krisa I's profile image
Mary Ann Krisa I 
recommend  Recommended
4 years ago

I always look forward to bringing my car in to Toyota of Scranton because it’s such an inviting place. Everyone is helpful and efficient and it’s a pleasure to just sink into their very comfortable chairs in the waiting area. When my car is ready I love driving out of their parking lot, feeling so secure that Toyota has done a thorough job on it. 

Business response:

Thank you Mary Ann. The entire team appreciates your recommendation and review of your experience at our dealership. We are delighted we earned top score and recommendation. We also would like to thank you for your loyalty to our dealership, and look forward to a long time relationship with you and your family. All our best. Take care. 

Patti Scarpelli Robertazza's profile image
Patti Scarpelli Robertazza 
recommend  Recommended
4 years ago

Kudos to Alyssa ...she is soo accommodating...fit me in same day and with my busy work schedule that’s a blessing. Also got the best deal on tire situation ....she is the reason I drive from Lake Wallenpaupack instead of using someone local 

Business response:

Patti, Alyssa is an asset to our Service Team. I am happy to know all went well at your visit and we were able to accommodate your schedule. Thank you for the recommendation. Take care. 

Vicky Altoe Hunzer's profile image
Vicky Altoe Hunzer 
4 years ago

purchasing the vehicle was a good experience, getting a repair done to it is a nightmare, parts were ordered2 times and they told me that they got the wrong parts both times, been 2 days now without my vehicle for a repair that should have taken a few hours 

Business response:

Vicky, our apologies for the inconvenience. Unfortunately there are times, especially during the current situation, when orders are not correct. We wish you well. Enjoy your new vehicle. 

Dave Beauchemin's profile image
Dave Beauchemin 
recommend  Recommended
4 years ago

Brian Burgess is the go to Salesperson at Toyota of Scranton. Thank you Brian for your outstanding assistance with our RAV4 purchase. 

Business response:

Dave, Thank you for acknowledging Brian Burgess and his efforts to provide the best in guest experience. Enjoy your new RAV4 and thank you and your family for your continued loyalty to our dealership. We wish you all the best. Take care. 

Rachel Wielgopolski's profile image
Rachel Wielgopolski 
recommend  Recommended
4 years ago

bought my car there this week. very helpful, very sweet and attentive. will probably get another car from them once this is paid off. 

Casandra Lynn Hayes's profile image
Casandra Lynn Hayes 
recommend  Recommended
4 years ago

I want to thank my salesman the finance department and the body shop.i had just purchased a 2020 camry on July 29 on oct 14 my car was hit found out yesterday it was a total loss.they already got me in my new vehicle and I was in and out within 2 hrs.so thanks again for working magic once again 

Vincent Prutisto's profile image
Vincent Prutisto 
recommend  Recommended
4 years ago

nice people face service. easy to deal with 

Business response:

Thank you, Vincent. We appreciate your feedback and recommendation. Take care. 

Kelly Obermiller's profile image
Kelly Obermiller 
recommend  Recommended
4 years ago

My experience was fantastic! AJ was extremely helpful- everything was done before I got there and I didn't have to waste a day buying a car! They gave me a very fair trade in value for my car and the whole thing was within my budget! I highly recommend giving them a call! 

Business response:

Kelly, we are delighted you had an outstanding experience working with AJ on your recent purchase. Thank you for the awesome review and recommendation. We look forward to seeing you at your service visit. Be well. 

Frequently asked questions about Toyota Parts

How is Toyota Parts rated?

Toyota Parts has a 4.5 star rating with 530 reviews. 

When is Toyota Parts open?

Toyota Parts is closed now. It will open at 9:00 a.m. 

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