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Toyota of Stamford
- Other
- Stamford, CT
About this business
Location details
909 E Main St, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am writing this review to express my deep frustration and disappointment with the way I was treated at Toyota Dallas. What I experienced was not only unprofessional but also a complete disregard for basic customer rights and transparency. During my visit, I was never shown the price of the vehicle I was interested in. There was no discussion of financing terms, no breakdown of costs, and no opportunity to review or approve any numbers. Instead, without my knowledge or consent, the dealership ran a credit check, a serious a... read more
Business response:
We are sorry to hear that you are disappointed with your experience and we understand your frustration. We value your input about the importance of transparency and respect in our customer interactions, and your feedback helps us identify areas where we can improve our practices. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address your concerns directly.
They made me think they were the most transparent dealership Toyota has, only for me to get to the day I signed the papers. Shaq rushed me and changed the original numbers of the offer originally presented to me. He knew how much I needed the car and still took complete advantage of me. I’m filling a formal complaint to all departments I can get a hold of, because all Shaq and Tahj are doing now is gaslight.
Alex Garcia was such a great sales agent to work with! He listened to our needs and wants. He made us feel very comfortable and helped us work through pricing until we felt that a good deal was made. We enjoyed the connection that he made the time to make with us. He was knowlegable and proffesional as well.
Business response:
Thank you for sharing your experience with us! We're delighted Alex handled your wishes and needs with the utmost advocacy and grace. Congrats on the new Toyota! Here's wishing you all the best in your travels, from everyone at Lia Toyota.
Quick, efficient,, thorough, professional and they are always polite and thoughtful. I would definitely recommend them..
Excellent service, always very attentive and amenable. They always go the extra mile to guarantee the driver’s safety
Business response:
Thank you for sharing what made this a great service visit, Monroy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.
The Jordan Toyota family are great people. Very helpful and honest! We will make return visits. Thanks to Shawndell, he is an awesome salesman!
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jordan Toyota. Come see us again soon.
We love working with John, and he’s a big reason why we keep coming back to Wellesley Toyota. He’s a true professional who always makes the process smooth, stress-free, and enjoyable. We’ve bought four cars from him now, and every experience has been outstanding. John listens, is patient, and goes the extra mile to make sure we’re happy. Highly recommend him if you’re looking for a trustworthy and knowledgeable salesperson.
Business response:
Thank you for choosing Wellesley Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shaun Fisher General Manager
Alissa Coulombe was my service representative. She was very pleasant efficient and professional. She took the initiative to ask about my upcoming service needs and offered to arrange that appointment to make sure it was quick and productive
Sam, accommodate my rav4 to fix the issue(recal, oil change & multiple warning of my dash), excellent communication he keep me loop what’s going on my rav4..thank you so much Sam…your the best..
Business response:
Thanks for the great feedback! Nothing means more to us than your complete satisfaction, so we're happy Sam handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.
Frequently asked questions about Toyota of Stamford
How is Toyota of Stamford rated?
Toyota of Stamford has a 4.6 star rating with 593 reviews.
When is Toyota of Stamford open?
Toyota of Stamford is closed now. It will open tomorrow at 9:00 a.m.
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