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Toyota of Massapequa

4.5

About this business

We are officially open and serving the Long Island community. We have devoted ourselves to ensure the utmost customer satisfaction while maintaining a warm, welcome environment for our clients. 

Location details

3660 Sunrise Hwy, Seaford, NY, 11783, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.55,034 reviews
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therealedzards's profile image
therealedzards 
4 years ago

I just had the WORST experience with a Toyota dealership EVER! This horrible experience was with the service department at Toyota of Massapequa in Seaford, NY. I had brought my car in to take care of a known issue that Toyota is well aware of. They are so aware of the issue that they have issued a Technical Service Bulletin (T-SB-0116-20) to explain to their technicians on how to fix it. This issue is that the weather stripping around the sunroof starts to peel off and deteriorate. I wanted to have this taken care of BEFORE ... read more

Ost167's profile image
4 years ago

We bought our 2020 RAV4 Hybrid in August. Toyota of Massapequa didn't have the model/trim we wanted, but Ritu pro-actively located the car for us and had it brought to the dealership. Megan was a wonderful salesperson, showing us the car, answering all our questions, and handling every aspect of the purchase seamlessly on our behalf. Jorge did a great job arranging the financing. We brought the car in for servicing on Dec. 5. The issue was not due to a Toyota defect -- a rodent had chewed some wiring in the engine. We first ... read more

T Claire's profile image
4 years ago

We had a terrible experience at Toyota of Massapequa because of their misleading advertising and behavior. Their Autotrader ad lists a price MINUS a mandatory $2000 "down payment" that they only disclosed to us after they came back with the final paperwork (and they tried to hide it even then)! We verified the total price over the phone with Jeannie Rosario and in person with the salesman, Adam. Both people failed to mention that the price listed did not include the extra $2000. A down payment is part of the price -- not an ... read more

Christ414's profile image
Christ414 
4 years ago

Where do I begin...Let’s start with Stuart Barnett; professional, knowledgeable and such a nice guy. We put together a deal on a 2021 Tacoma TRD Off-road that blew away all the local dealerships. He was caring and upfront and treated my wife and myself like he knew us for years. We couldn’t be happier with the deal and the vehicle. I would urge anyone in the market for a Toyota head over to Massapequa Toyota NOW! 

keving's profile image
4 years ago

DON'T WALK...RUN from these guys!!! They lie!! They are DISHONEST!! I took off from work to test drive a car i wanted to buy. I set an appointment, drove over an hour to get there and then they told me it was sold. They still let me drive the car!!! even though it was sold. 

rycequtee's profile image
rycequtee 
4 years ago

I agree with many of the negative reviews on this page. Be very careful with the fees they charge. On top of the base price, they charge dealer fee $695, emission and prep fee $995, and transportation fees $347 on used car I was interested in. Did not buy. I have a cousin in another state that is a car salesman so I know what's considered legit fees. We were ready to buy if they were only honest and came up with a reasonable dealer fee. 

IASCHMIDT2018's profile image
IASCHMIDT2018 
4 years ago

Please STOP emailing us. We recently visited your Please STOP emailing us. We recently visited your dealership after we made an appointment through Denise Hernandez to look at an auto you had advertised on the net. Of course once there, your salesperson tacked on various obscene charges totaling 5k in addition to the advertised price. Because of your hunger to bait us, we took our business elsewhere and spent 28K for a 2020 Nissan. We want to thank you ever so sincerely for living up to the fowl reputation of automotive sale... read more

Mblack3401's profile image
Mblack3401 
4 years ago

Worst dealership I've ever been to!! Arrogant, cocky, nasty, liars and incompetent. They will do anything to make a sale. Go to dealership in Hempstead! 

Amit Khatri's profile image
Amit Khatri 
4 years ago

Bait & Switch; Be aware additional surprise fee of $997 especially on Used Car. The internet department had quoted a price of MSRP + Tax + DMV + DOC fees; this soon changed as I spoke with Ali; real quick added $997 fees for emissions; when asked for Emission its fees to detail car; provide an inspection. Really? Be very careful of hidden costs and games. Very misleading. 

Frequently asked questions about Toyota of Massapequa

How is Toyota of Massapequa rated?

Toyota of Massapequa has a 4.5 star rating with 5,034 reviews. 

When is Toyota of Massapequa open?

Toyota of Massapequa is open now. It will close at 5:00 p.m.  

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