Toyota of Dallas

WellHeck 

on DealerRater

8 years ago

Amazing experience! Car buying is usually a pretty frustrating and anxiety inducing experience, but my experience was great!!! No anxiety and smooth from start to finish! Thanks Jessica Martin!! 

nickb88 

on DealerRater

8 years ago

Great service Sarah Mann and Karen Santiago were a great help. They had great customer service and provided me with what I needed. I recommend to any person that goes to this Toyota. 

Ojo Zarco 

on DealerRater

8 years ago

Excellent and courteous service Ricardo Guajardo, jr is a very savvy salesman. He was very friendly and helpful in allowing us to make our decision. We are very happy with our new Corolla. 

Anuj 

on DealerRater

8 years ago

Excellent They have us the good deal of the new highlander and trade in value. This is going to be my first toyota. Let's see how it goes 

texasnative 

on DealerRater

8 years ago

Mechanics misdiagnosed issue resulting in unneeded repairs Dealership mechanics misdiagnosed repairs needed resulting in $1500 additional cost and the problem reoccurring less than 3 months later. I had my 2005 MR2 towed to Toyota of Dallas dealership on 3/23/16 after the engine died in traffic and would not stay started. After the service technician diagnosed the issue that day, the service adviser called to inform me that the ECU needed to be replaced. He gave me an estimate of $1600 and said the part is back-ordered and w... read more

Maldy26 

on DealerRater

9 years ago

What an experience! So, today I was accompanying my friend, Victor, here in the dealership. Frank Ivens, sales consultant, was the first to approach us in our quest for the perfect Tacoma for my friend. This gentleman, who's expertise and knowledge in both vehicle specifications, and financial services, properly and diligently provided both of us with the information needed to choose the best vehicle for him. During the test drive, Frank informed us on the different applications and driver friendly options provided on the ve... read more

Deirdre 

on DealerRater

9 years ago

Worst customer service ever experienced at a dealership First I had a set appointment on 8/20 to see a specific car. I received confirmation from a sales associate that they were taking themselves off the service floor to meet with me. I get there and the sales associate is with another customer. Someone else helps me and says they may have sold the car. Someone else comes back and says the car is not sold but they sent it out for service work or detailing because it is not on the lot. I scheduled another appointment (after ... read more

Stacy E 

on DealerRater

9 years ago

Horrible Service We went in the dealership and paid cash for A new Toyota Tacoma and purchased upgrades. We were told the truck would be ready in two days. It took a week. The person at the dealership who attempted to explain the features upon delivery didn't even have a clear understanding of the features on the vehicle. We will never use this dealership again, and regret that we did this time. 

TheGreatOne 

on DealerRater

9 years ago

This one is a scamster I had a terrible experience with this dealer.The had entered incorrect trim information about the car on their website.Added certification fee on the price of the car out of nowhere.When I asked them, the agent ,one Ashiq Shaikh told me that every dealer adds that fee.I contacted a dealer in Plano,asked them if they had such a fee .They replied no and made an exit from this one.