Toyota of Dallas's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota of Dallas

4.3

About this business

Location details

2610 Forest Ln, Dallas, TX, 75234, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.319,768 reviews
Select a rating
CUSTOMER's profile image
7 years ago

very dishonest Did not keep promise about leasing price. Be sure to get everything in writing before signing any documents BECAUSE THEY FORGET WHAT THEY PROMISE. ALSO TOYOTA OF DALLAS COLLISON CENTER TRIED TO CHARGE ME MORE THAN THE ESTIMATED PRICE FOR REPAIR. I WILL NEVER BUY OR LEASE A CAR FROM TOYOTA OF DALLAS AGAIN-THEY DO NOT KEEP THERE WORD AND THEN WILL NOT CORRECT THE PROBLEM. BE VERY CAREFUL OF THIS PLACE. 

johng33's profile image
7 years ago

Sloppy Work April 10, 2018 I came in for the 5,000 mile service on my RAV4. I had an appointment. I was there for over two hours, in the noisy TV area, waiting for my car. Then I waited on the paperwork. Once I got in my car, I had to wait seven minutes for other cars to be moved so I could drive off. When I got home, I found that all four of the valve caps were barely screwed on. Then I checked the tightness of the lug nuts since the tires had been rotated. Two of them were not torqued sufficiently. I never did get an invit... read more

Izzyr13's profile image
7 years ago

They are there to help! After some discouraging experiences with other dealerships, I was called by them and I was told they could help. The person who helped me was Martin and he helped me through the entire process. He was genuine, professional, and most importantly, helpful. He helped me get my car without obstacles even though I have bad credit. After everything, I have a car to get to work, for my family and for a reasonable price. Can't say enough good things about Martin as he was truly a helpful person. Thank you 

Business response:

Thanks for the five stars! We are happy to hear that Martin made your visit with us fantastic and got the perfect car for you. We truly appreciate the chance to earn your business! 

Jody's profile image
7 years ago

Highly Recommend My experience at Toyota of Dallas was exceptional. I found the car I wanted online and completed the application process. I received a call from Derrick Mormon and made an appointment to meet later that day. Upon my arrival, Derrick greeted me, got the car I looked at and let me test drive it. I fell in love. Derrick pulled my application and made the whole negotiation process painless. We reach a deal in a fair amount of time and I walked away with my 2018 Avalon. I would highly recommend Derrick Mormon and... read more

Business response:

Thanks for the five stars! Your wonderful comments keep us motivated and working hard for all of our guests. We hope to be of service to you again! 

Carol123's profile image
7 years ago

Great experience Went in to purchase new Toyota Sienna. I knew what was available from on line search. Was able to get I and out quick and easy. I was on a time line and needed quick service. They worked with me to make the best deal with my financing and trade I of my BMW. Great experience. 

Business response:

Thank you for the five stars! We are happy to hear that our team was able to find the perfect car for you. We wish you many happy miles in your new Sienna! 

Vmazzarese@ymail.com's profile image
Vmazzarese@ymail.com 
7 years ago

I had a great experience with this dealership I was able to find the right vehicle online and got a good price and was out the door in a few hours. I would recommend this dealership to others. 

Business response:

Thank you for your review and recommendation! We are thrilled to hear that you had a great experience with us. We look forward to working with you again in the future! 

tomhanh2000's profile image
tomhanh2000 
7 years ago

Awesome Toyota Dealer ! I purchased my new Toyota C-HR 2018 at Toyota of Dallas at the lowest price that I can find in DFW metroplex during last Memorial Day 5/28. The selections of all models at this dealer are so huge and the staffs are so friendly and knowledgeable. Although this was a very busy Memorial Day, they managed to complete my purchase in the shortest time that they can and so much quickier than I can expect. From saleperson to sale manager to finance manager, they are all truly professionals ! I strongly recomm... read more

Business response:

Thank you for the review and recommendation! We are so happy to hear that our team went above and beyond for your car buying experience with us. We hope you love your new C-HR and enjoy it to the fullest! 

webbstersworld30's profile image
webbstersworld30 
7 years ago

Excellent, great quality My experience today was awesome. I was not looking to buy a car but I ended up getting one. My wonderful salesman, Jesse Williams made this possible. He was vigilant in making sure that I got into a quality car that wouldn't cost me money as my previous car had been doing. The team worked hard to make sure I received the biggest bang for my buck. I'm grateful for people like Jesse Williams and Toyota of Dallas. You all are the best. Thanks to them I'm the proud new owner of a 2018 Toyota Corolla LE. 

Business response:

Thank you for taking the time to share your experience with us! We are happy to hear that Jesse went above and beyond for your car buying experience. We wish you many happy miles in your new Corolla! 

Laura12's profile image
7 years ago

Accommodating Very patient and competitive in matching pricing and rate to our liking. Worked with us on finding a happy medium never showing frustration with us even though we took up over 3 hours of their time. 

Business response:

Thank you for the great review, Laura! We are happy to hear that you enjoyed working with our team and that we were able to work with you. We truly appreciate the chance to earn your business! 

Frequently asked questions about Toyota of Dallas

How is Toyota of Dallas rated?

Toyota of Dallas has a 4.3 star rating with 19,768 reviews. 

When is Toyota of Dallas open?

Toyota of Dallas is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com