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Toyota Direct

4.1

About this business

Location details

4248 Morse Rd, Columbus, OH, 43230, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.13,716 reviews
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John J's profile image
John J 
a month ago

As a car addict who has purchased vehicles from ************ to ******** and *********** I can attest that this dealership, their sales and finance staff are all amazing. You feel welcome as soon as you walk in the door since everyone gives you a smile and hello. But specifically **** **** and **** ******* were amazing! No hassle, just great service! I walked away with the vehicle I wanted on the same day and they met every request I had. They have a loyal customer in me. Thanks ****, **** and everyone at Sun Toyota. 

Frrnando B's profile image
Frrnando B 
a month ago

****** made us feel welcome and comfortable in the dealership. He took the time to show us and explain how everything works on my new car 

Joseph F's profile image
Joseph F 
a month ago

Westchester Toyota Service in *******, N.Y. is absolutely horrible at installing a Panoramic sunroof on a ********************************************************************************************************************************** the last replacement they even failed to reinstall the wind deflector in the sunroof. I'll have to pay close to $1,500 out of pocket now to correct the mess they created for me since they apparently will not take any responsibility. I've spoken to their new General Manager, a Mr. *** ***** an... read more

Charles S's profile image
Charles S 
a month ago

This was the most dishonest dealership one could imagine. I went to purchase a jeep that was priced around $12,000. Asked them to prepare the numbers so I could go get a cashiers check, they came back with a cost of $16,8000. Window tint: *******. LoJack: ***** and I quit paying attention at that point. Got up to leave and they asked where I needed to be on the price, and I said the price you advertised. Answer, well, that was the internet price not the real price. Deceptive trade practice and I will be filing a complaint to... read more

John D's profile image
John D 
a month ago

It was a classic bait and switch. Ran my credit didnt like my score said I need a cosigner signer, then ran his, he has 800's , then told me to pick another jeep or vehicle ,,, just like that said they couldn't do that 1 after 3 days in total, *** was the Salesman and he wasn't any good apparently 

Kindrea H's profile image
Kindrea H 
a month ago

I recently purchased a vehicle from **** ************* at Sun Toyota, and the entire process was smooth, transparent, and enjoyable from start to finish. He was incredibly knowledgeable, patient, and never pushy qualities that made a big difference in my decision to buy.**** took the time to understand what I was looking for, answered all my questions thoroughly, and worked hard to find a vehicle that fit my needs and budget. I also appreciated the honest communication and straightforward approach to pricing no surprises or ... read more

Regina D's profile image
Regina D 
a month ago

My husband and I brought a van last year from pohanka, and 3 months later the transmission went up, after we told them something wasn't right with the transmission. They told us that's the way the van rides. Then we brought a 2019 chevrolet pickup , 2 months later , they had to replace the rear end. Now, we brought a 2017 f-150 pickup truck , in July, they had in shop since the first week in August for water pump first. We went to pick it up the end of August, we couldn't take it home. We went to test drive it to make sure i... read more

Zachary M's profile image
Zachary M 
a month ago

Was completely scammed by their financial department. I told them I only wanted to purchase the vehicle itself and instead they added on GAP Insurance, Extended Warranty, and Maintenance. I have requested a refund and they are now telling me I have to wait 6-8 weeks for the refund to process. During this time I am being charged interest DAILY. Complete scam, do not do business with these crooks. 

Vedad S's profile image
Vedad S 
a month ago

Very professional. Honest and helpful. We had very positive experiences. 

Frequently asked questions about Toyota Direct

How is Toyota Direct rated?

Toyota Direct has a 4.1 star rating with 3,716 reviews. 

When is Toyota Direct open?

Toyota Direct is closed now. It will open tomorrow at 7:00 a.m. 

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