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Toyota Direct
- Car Dealers
- Columbus, OH
About this business
Toyota Direct - conveniently located at I-270 & Morse Road near Easton Town Center, Toyota Direct is a Signature Certified, full-service dealership. It consistently ranks as one of the top-performing stores in the region and carries all current Toyota models as well as a large inventory of certified pre-owned Toyota's. Their Used Car Superstore has quickly become one of the largest used car retail operators in the Columbus area offering a vast number of financing options for those with credit challenges.
Location details
4248 Morse Rd, Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I delivered my car to Toyota Direct on Sept 28 and did not get my vehicle back until October 4th. They knew that I was bringing my vehicle in because of water leakage from the roof rail which is covered by Toyota Customer Support program at no cost to me, the Customer. I received several texts, never a phone call to advise that the parts would not be in until monday (latest, according to service advisor *****). I did not hear anything and I called and asked for a manager on Monday, Tuesday, and Wednesday, and never heard any... read more
Visited Toyota Direct and was told we couldn’t buy a Toyota Venza without a trade by the sale person. He would not let us in the show room or to even see one that was on the lot. Doesn’t this seem to be discrimination? He said people are flipping cars so they can’t sell someone a car who doesn’t have a trade on the Venza. This is absurd. Please help stop this from occurring at Toyota Direct.
Re: Buy out the lease of my car. Tuesday, 12/6/22, I spoke to *****twice; once he was to return the call and didn't. The second time, he only provided half of the information and sent me to Toyota Financial Services to find where to send the payment and find out the taxes, title and junk fees. Since nobody works at TFS, their automated system said they will send the info to Toyota Direct. I have not heard back from the dealership. Yesterday I called and the operator put me into a Voice Mail with static but I foolishly left a... read more
PART Toyota Direct CHAT asked "Jennifer" to answer simple questions regarding my OEM Toyota TrueStart battery. Unable to answer referring to her "team". She gave me the 800# to call to answer my question. This employee gave me a MEDICAL ALERT ORDER line ... deliberately lying to me, when l pointed it out, she gave me another 800# which was disconnected. Also, the link she gave was not to the parts dept but instead went to ToyotaDirect employee page. WHAT HORRIFIC SERVICE! - Lies and blatant misrepresentation.
Toyota Direct is a horrible place to purchase a car. I was not given the full amount of my pay off for the vehicle I already had. I was told I would be given $1000.00 and on reality was given $500.00. They took $500.00 out of my down payment and the $500.00 they gave me and paid off the truck I had. That is the first dishonest thing they did. Secondly their service department ripped me off on services I didn't even ask for. I went in for an oil change and later received an invoice for $464.00. They said it needed other work.... read more
Salesperson ***************************** responded to my inquiry on October 9, 2022, regarding a 2015 ************* I was interested in purchasing. He told me the vehicle was available but the keys had been misplaced. He then informed me that new keys were being made and assured me that he would contact me once the vehicle was available to look at. We communicated over the course of a week about this automobile and each time he informed me that I would be notified as to when I could see the vehicle. Then he tells me the car... read more
Dealership told me the won't sell a car or pre-order one if I didn't have a trade in. Also told me that they would give me msrp if I did trade in. Probably to low ball me. Shady business with shady practices. Reporting this to Toyota usa
I live in another state different from dealership. I've never in my life heard you can't buy a car without a trade in. I should have read reviews before ever contacting about buying.
I purchased my car in December, had good experience with the sales person but the service department was not the same experience. I had a leak in my tire , one tire so i rode up to Toyota Direct on Thursday and before i ask if they could take a look at my car i heard a worker say we are extremely busy to someone. So i went in to make a appt. young lady looked and i had to wait until Monday. Arrive Monday early 5:45pm, they take my keys info on what the issue is and where tell me to go to the waiting room and they will come a... read more
Frequently asked questions about Toyota Direct
How is Toyota Direct rated?
Toyota Direct has a 4 star rating with 3,369 reviews.
When is Toyota Direct open?
Toyota Direct is closed now. It will open tomorrow at 7:00 a.m.
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