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Toyota Direct
- Car Dealers
- Columbus, OH
About this business
Toyota Direct - conveniently located at I-270 & Morse Road near Easton Town Center, Toyota Direct is a Signature Certified, full-service dealership. It consistently ranks as one of the top-performing stores in the region and carries all current Toyota models as well as a large inventory of certified pre-owned Toyota's. Their Used Car Superstore has quickly become one of the largest used car retail operators in the Columbus area offering a vast number of financing options for those with credit challenges.
Location details
4248 Morse Rd, Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
They all had no experience and not professional Because when I took my car to do oil change and alignment and they didn’t do it and they charge me for it three time I took my car car to them and they says oh our technician he is in training relay
My young college student daughter went to this dealership for an oil change and left with a bill for over $1500. I have left 2 messages for the service department manger with no return call. Since they don't feel the need to call me back, tells me that they are aware and feel they also to advantage of a young lady and I want to make sure this doesn't happen to any other family. My family have several Toyota's and will make sure we never get our vehicles serviced at this dealer and want to pass on to everyone out there that s... read more
Only place that could get me financed. Perry & crew were awesome.
We purchased a 2021 highlander hybrid. It was told to my husband it was an all wheel drive vehicle. He was mesmerized by the features. Drove the car 900 miles to me . When it snowed I learned the hard truth. We called and called Ryan but he never responded. Finally a manager said to come in . We went in and the salesman admitted to his error to us but pulled back when the general manager refused to help us . The general manager Ryan was yelling at the salesman when we asked for him . He was rude to us and told us we signed t... read more
I bought a used truck from Shannon M***** and was assured it was safe and reliable. After purchase,I took to mechanic to give it a going over to do a thorough inspection and make recommendations and repairs. I was told this vehicle is not roadworthy and would not be able to be driven safely. The entire frame is rusted through and it was spray painted to cover up unsafe welds. I contacted seller and was told he would get back to me soon. He then text me "it is what it is ". He would not refund or make amends. I then sent an e... read more
I ordered several parts for my Toyota that showed on Back Order. After waiting a number of days, I sent an email canceling the order and also left a phone message. Well, they shipped that same day after I had ordered the parts from another vendor. I paid FedEx to divert the shipment back to Toyota Direct and notified them of my action. A quick refund of my $434.00 was promised. FedEx delivered the parts to Toyota on 11/9. On 11/14 I had not received the refund. Sent an email with the tracking number and received an excuse em... read more
We got a car from Toyota Direct on Morse road on 9/18/2020. When we got home we realized the car buttons on the radio that include the emergency signal were not working and the break was making a sound. We contacted the dealer that same day and the sales person who sold us the car, advised us to bring it in and they would fix it. We took it on Monday, which was next business day. After sitting there for more than 2hrs, they tell us it would cost $400 to fix the issue. The sales person proceeded to say he has to talk to his m... read more
I am deeply disappointed by the service of Toyota Direct . I took my car (2011 Toyota Corolla) as the fan blower stopped working . Toyota Service guys gave me a quote of $4300 as they mentioned that my heater box needs change ( heater box - $2300, Service Charge-$1300 and +Tax) . Since the charges was so huge ,I declined to service it . When I took the car to another renowned garage , They were able to find the issue . It was a piece of bag that got stuck in the fan which caused it to stop . They did the service for free . y... read more
Refuse to help me pay a bill. Have called their finance department and sales department 10 times over the past two weeks.
Frequently asked questions about Toyota Direct
How is Toyota Direct rated?
Toyota Direct has a 4 star rating with 3,481 reviews.
When is Toyota Direct open?
Toyota Direct is closed now. It will open at 12:00 p.m.
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