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Toyota Direct
- Car Dealers
- Columbus, OH
About this business
Toyota Direct - conveniently located at I-270 & Morse Road near Easton Town Center, Toyota Direct is a Signature Certified, full-service dealership. It consistently ranks as one of the top-performing stores in the region and carries all current Toyota models as well as a large inventory of certified pre-owned Toyota's. Their Used Car Superstore has quickly become one of the largest used car retail operators in the Columbus area offering a vast number of financing options for those with credit challenges.
Location details
4248 Morse Rd, Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Avoid Toyota Direct at all costs! I took my car in on March 7, and they falsely claimed I put the wrong gas (E85) in my tank. I asked for proof multiple times, and they refused to provide any test results. Then, they tried to charge me hundreds of dollars for a service I never authorized. When I escalated the issue to Toyota Corporate, they suddenly changed their tune and let me take my car back without paying a cent. Why was I being charged at all if the fee was suddenly waived after reporting them?To make matters worse, th... read more
We purchased a new Sienna 2025. The sales *** told us that the hatch is not opening after we signed the papers. He said that it will take just 5 minutes by a master tech to open it and we should get the car next day for that. And we did that. But the service center ***s said that it will need new parts. I have been waiting for 6 days now but the dealership is showing no concern. They are unprofessional and unworthy of our business.
2024, I bought a used 2018 ***** Civic SI for my son for hi, to have a car for college. The car had the clutch worn out but they was going to replace on there end before I buy. They ended up squeezing the number into the payment. After bringing home for less than 3 weeks but noticed on the 2 week shifting into each gears was getting more stiff hard to get into year. Bought a third week it was stuck in neutral and does not want to go in any gear even reverse. I called Toyota direct about the situation and they just blew me of... read more
I have called up there and left multiple messages for a week. No service manager or the girl I was dealing with never called me back. IT'S BEEN A WEEK!! I just need the girl that works there take a paper 50 yards ** ***** car rental for my warranty to pay for my rental. The girl told me before I left my car there that the rental was covered under the warranty. I got my credit card statement and it was charged. Called ***** and they said they needed the girl that I worked with at Toyota Direct to bring over the paper they nee... read more
Sharing a horrible experience I have had with Toyota Direct. I bought a used vehicle back in June, was told that it had an oil change, was in great shape, etc. I trusted what I was being told and ended up purchasing a vehicle. A month after having the vehicle, it started stalling and shaking back and forth. When I got home, I opened the hood of the vehicle and it was smoking. There was NO OIL at all in the vehicle. I contact the Sales *** via phone call and text message. I sent a video of it smoking. I am yet to hear back. I... read more
I would like to buy a new Corolla Cross from this dealer because it is closest to me. I have made 3 contact anttempts online and not one sales person has gotten in contact with me. I am very frustrated and about to the point of being willing to drive a long distance to avoid Toyota Direct!
We appreciated the selection to choose from and ease of test driving without pressure. However that's the only good thing I can say about our recent purchase. The 2016 Toyota Camry we bought had a "clean car fax" with no accidents. Within the first 6 weeks been to the shop 3 times. Bad tire sensor, replaced radiator cap, thermostat and then lastly the entire radiator. Turns out the car was likely in an accident but apparently not reported. Im sure there were signs that when they brought the vehicle in and inspected for resal... read more
Within 2 weeks of buying a Chevy Cruze I was stranded in a parking lot I called Toyota over and over perry the salesman ignored me ***** his assistant gave me the wrong tow number after waiting on her for over an hour Toyota claims I have a correct car fax on my Chevy Cruze since Toyota could care less they sent me to lash who found the issue immediately now Toyota refuses to pay lash Chevrolet perry told me file with warranty company Toyota on Morse road knowingly are selling bad cars to customer then refused to answer any ... read more
I was sent to a certain salesperson and was told he would take care of me and get me in a good car. After 2 weeks of having my Nissan Altima I was having an issue. I thought I was just getting used to how the car drove. It continued so I called the salesman and he said bring it in. The recon guy said that if it was something in the transmission he would have Germain Nissan (Morse rd ) fix it. If it was the transmission they would take care of it. Germain Nissan had my car for over 30 days. Recon and the salesman preceded to ... read more
Frequently asked questions about Toyota Direct
How is Toyota Direct rated?
Toyota Direct has a 4 star rating with 3,361 reviews.
When is Toyota Direct open?
Toyota Direct is closed now. It will open at 7:00 a.m.
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