This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota Direct
- Car Dealers
- Columbus, OH
About this business
Toyota Direct - conveniently located at I-270 & Morse Road near Easton Town Center, Toyota Direct is a Signature Certified, full-service dealership. It consistently ranks as one of the top-performing stores in the region and carries all current Toyota models as well as a large inventory of certified pre-owned Toyota's. Their Used Car Superstore has quickly become one of the largest used car retail operators in the Columbus area offering a vast number of financing options for those with credit challenges.
Location details
4248 Morse Rd, Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
?? Very bad experience I do NOT recommend this dealership or the salesman *** ***** I purchased a vehicle from this dealership directly through *** *****, and I expected at least a professional and respectful treatment after closing the deal. Unfortunately, my most recent visit was extremely disappointing.During a **conversation about an agreement we had madewhere he promised to replace the tires on the vehicle if I bought the car through him, which he ultimately failed to do***** ***** reacted in a completely inappropriate ... read more
I bought a *************************************** 2024. I vaguely remember the CarFax, but I do know I made sure there was no structural damage to the vehicle, otherwise, I would not have purchased. My car is in the repair shop currently and it was brought to my attention that there is frame damage on the right front side of my car. This was NOT disclosed to me during my purchase. Unfortunately, I was in an auto accident with this vehicle that damaged the left side and this is how the frame damage was found. Apparently, the... read more
Me and my husband were looking for a used (new to us) car for our family of five. We went to the dealership and left that day with what we thought was a great car that fit our families needs. A week and a half later the dealership called us and told us we had to bring the car back as they could not secure the title for the car. My husband had to take a day off work to return the car to the dealership and try and find something that would fit our budget and needs. After they messed up selling us a car they could not get a tit... read more
Avoid Toyota Direct at all costs! I took my car in on March 7, and they falsely claimed I put the wrong gas (E85) in my tank. I asked for proof multiple times, and they refused to provide any test results. Then, they tried to charge me hundreds of dollars for a service I never authorized. When I escalated the issue to Toyota Corporate, they suddenly changed their tune and let me take my car back without paying a cent. Why was I being charged at all if the fee was suddenly waived after reporting them?To make matters worse, th... read more
We purchased a new Sienna 2025. The sales *** told us that the hatch is not opening after we signed the papers. He said that it will take just 5 minutes by a master tech to open it and we should get the car next day for that. And we did that. But the service center ***s said that it will need new parts. I have been waiting for 6 days now but the dealership is showing no concern. They are unprofessional and unworthy of our business.
2024, I bought a used 2018 ***** Civic SI for my son for hi, to have a car for college. The car had the clutch worn out but they was going to replace on there end before I buy. They ended up squeezing the number into the payment. After bringing home for less than 3 weeks but noticed on the 2 week shifting into each gears was getting more stiff hard to get into year. Bought a third week it was stuck in neutral and does not want to go in any gear even reverse. I called Toyota direct about the situation and they just blew me of... read more
I have called up there and left multiple messages for a week. No service manager or the girl I was dealing with never called me back. IT'S BEEN A WEEK!! I just need the girl that works there take a paper 50 yards ** ***** car rental for my warranty to pay for my rental. The girl told me before I left my car there that the rental was covered under the warranty. I got my credit card statement and it was charged. Called ***** and they said they needed the girl that I worked with at Toyota Direct to bring over the paper they nee... read more
Sharing a horrible experience I have had with Toyota Direct. I bought a used vehicle back in June, was told that it had an oil change, was in great shape, etc. I trusted what I was being told and ended up purchasing a vehicle. A month after having the vehicle, it started stalling and shaking back and forth. When I got home, I opened the hood of the vehicle and it was smoking. There was NO OIL at all in the vehicle. I contact the Sales *** via phone call and text message. I sent a video of it smoking. I am yet to hear back. I... read more
I would like to buy a new Corolla Cross from this dealer because it is closest to me. I have made 3 contact anttempts online and not one sales person has gotten in contact with me. I am very frustrated and about to the point of being willing to drive a long distance to avoid Toyota Direct!
Frequently asked questions about Toyota Direct
How is Toyota Direct rated?
Toyota Direct has a 4 star rating with 3,481 reviews.
When is Toyota Direct open?
Toyota Direct is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com