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Toyota

4.6

About this business

Location details

959 W 15th St, Panama City, FL, 32401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.63,187 reviews
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Susan Zuraitis's profile image
Susan Zuraitis 
recommend  Recommended
4 years ago

Wonderful we had Sean as our salesman not pushy very friendly and informative answered all our questions and got us our beautiful new truck at the right price go see Sean if your buying a Toyota he’s the best 😊😊 

Diane Bryant's profile image
Diane Bryant 
recommend  Recommended
4 years ago

We had a great experience 5 STAR. Stanley Johnson recommended a vehicle that was not even put up for sale yet. We told him we were wanting to buy our son a vehicle for his 16th Birthday. Not only did they make this happen, they also put Balloons on the vehicle and gave him a envelope that said, “Happy Birthday on it.” Needless to say our son was speechless. Thank you to everyone that was involved with our purchase, you made this one of the easiest transactions we ever made. 

Business response:

Thank you for the recommendation, Diane! And happy happy birthday to your son! We’re thrilled Stanley could help you find the perfect vehicle for him. 

Joe Phinney's profile image
Joe Phinney 
4 years ago

So you can do 0% interest for 7 years for people when they buy new vehicles, but for people like me who are looking to save a little and buy used you want to charge 8% interest when the standard rate is somewhere between 3% & 5% right now. Then you want to act offended when asked for a lower rate, like used car money doesn't spend as well as new car money. I'm sorry my second class citizen/used car shopping self upset you with my presence. Me nor my money will ever bother you again. 

Business response:

Hi Joe, we apologize and we are sorry that you are not happy with what you qualifed for on the used vehicle, and we don't offer 0%. You are welcome to come back in if your needs or wants change. We hope you have an enjoyable rest of your summer and contact us anytime. 

Anthony DeDeo's profile image
Anthony DeDeo 
4 years ago

Went in wanting to buy a new Tacoma about a month ago along with trading in my car. Appraised the car and said if the damage was fixed they would give more. Went back Monday and they offered less because they appraised the car with the wrong mileage. Shady practice since the previous appraisal had the correct mileage on it. Went to Marianna instead dealt with Mickey Bragg who was honest upfront and fair. I’ll be sure to bring my new truck to Panama City Toyota for the maintenance. 

Business response:

Hi Anthony, thanks for sharing your experience. Unfortunately we did incorrectly appraise your vehicle due to a mileage error on our end. We apologize for this error, and did catch the error after the appraisal was made. Thank you again for making us aware so that we can stop anything like this from happening in the future. We'd like you to invite you to contact us with any questions or concerns, and hope you'll shop with us again! 

Helen Stangelo's profile image
Helen Stangelo 
4 years ago

Bought and installed new tires from them. A few days later I noticed that I had a slow leak on 2 of my tires. I brought it back to them and spoke to Chad Milner. He had the techs check the tires and came back and said there was no leaks. I brought it to Doc’s Tires in Lynn Haven and they found leaks on those 2 tires. Very disappointing to see a nice looking dealership have below standard procedures and poor customer service. They spoke to me as if I was the problem. 

Yulonda Nesiba's profile image
Yulonda Nesiba 
recommend  Recommended
4 years ago

The staff was very accommodating!! We are from out of town and had such an easy time purchasing a Highlander XLE at such a great value! We definitely recommend Panama City Toyota. Thank you, Richard! 

Business response:

Thank you for the kind words, Yulonda! We love that you had a great experience purchasing your Highlander XLE. Happy to get you that value, and into the car you wanted! 

Sandie Schuch-Babb's profile image
Sandie Schuch-Babb 
4 years ago

if u want great service, a great price & want to be treated respectfully....DONOT go to Panama City Toyota.....head to Marianna Toyota, they go the extra mile to get u a car at the price u want to pay, and they do it respectfully! 

Mike Fuller's profile image
Mike Fuller 
recommend  Recommended
4 years ago

David Hearden was our Sales guy. These guys made it very simple to purchase our daughter a RAV4. Very pleased with the service and no haggle transaction. We will be back for all our Toyota purchases! 

Kathleen Houston Adkins's profile image
Kathleen Houston Adkins 
recommend  Recommended
4 years ago

Henri thank you for your wonderful customer service😊👍from reaching out to us, searching for the vehicle we wanted, delivery from Indiana, ease of sales & finance department, added touch up of the detail department and most of all the professionalism and friendliness of all the staff involved in today’s purchase. Thank you Panama City Toyota for our easiest car buying experience❤️ Loyal Toyota owners since 1975. 

Frequently asked questions about Toyota

How is Toyota rated?

Toyota has a 4.6 star rating with 3,187 reviews. 

When is Toyota open?

Toyota is closed now. It will open at 8:30 a.m. 

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