Tom Wood Automotive Group's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Tom Wood Automotive Group

4.0

About this business

Specialties Tom Wood Ford is proud to be a member of the Tom Wood Automotive family and to carry on Mr. Wood's legacy in Indianapolis, IN. Visit us to explore our 2018 Ford lineup or to have your current vehicle serviced in our Ford service center today. No matter what brings you into our dealership, we look forward to working with you. History Established in 1967. Tom Wood Automotive has been a fixture in Indianapolis since 1967. Still a family owned business, we've grown to fifteen franchises and a full-scale leasing opera... read more

Location details

3130 E 96th St, Indianapolis, IN, 46240, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.0310 reviews
Select a rating
Christopher DeHoff's profile image
Christopher DeHoff 
recommend  Recommended
6 years ago

I used them to fix a leaky sun roof and tailgate window on my Escape. All the staff were friendly and helpful. They successfully repaired the leak a day faster than estimated. It seemed expensive, but given the labor intensive nature it was likely appropriate. Given the convenience of the close location to my work I will likely return. 

Ed Grady's profile image
Ed Grady 
recommend  Recommended
6 years ago

Definite feeling of home... 

Nicholas Brightman's profile image
Nicholas Brightman 
recommend  Recommended
6 years ago

The service department did an excellent job repairing my 2012 Ford Escape. They also got it done sooner than expected. 

Maria Elina's profile image
Maria Elina 
recommend  Recommended
6 years ago

Beautiful facility but even better service. Thank you! 

Joan Denise Leslie's profile image
Joan Denise Leslie 
6 years ago

I test drove A 2014 Ford Taurus and love it; I came to pick up my car on Saturday and my car was in service; drove off the parking lot and notice the vehicle was driving rough; called the sales rep and got the greatest run a round; I tired of calling drove the car back on The following week and I got the worst pretense of service; currently contact other services to assistance; I I do not recommend Tom Wood Ford!!!!!! 

David Wood's profile image
David Wood 
6 years ago

I had a horrible experience here. Once I got home, I checked the spare tire and found 5 inches of stagnant water. Mold was found in the trunk of the car. I brought the car back and all they could say was " it must have happened after inspection 😑. I doubt they ever looked at the spare tire. I will never due business with them again. 

Jena Lee Robinson's profile image
Jena Lee Robinson 
recommend  Recommended
6 years ago

Requested a last minute service to my car and they were able to get me in. Maddie Barton was awesome, super friendly and offered great customer service! Thanks Maddie for all your help! 

Patricia Wash's profile image
Patricia Wash 
6 years ago

Horrible horrible experience. Would never go to this dealership again!! Nothing but problems and poor customer service. I purchased new Explorer and wish I’d purchased else where! Once sale is complete so is any chance of them helping you with anything. We just purchased a used car from them 3 months ago and now the Explorer, we trade vehicles every three years and I guarantee I won’t even drive near Tom wood Ford. You can bet I will tell everyone I can get to listen about my experience with them. 

Beth Ponto's profile image
Beth Ponto 
recommend  Recommended
6 years ago

Great customer service! And I love my new car! I worked with Greg Moore, he’s awesome! 5 stars! 

Frequently asked questions about Tom Wood Automotive Group

How is Tom Wood Automotive Group rated?

Tom Wood Automotive Group has a 4 star rating with 310 reviews. 

When is Tom Wood Automotive Group open?

Tom Wood Automotive Group is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com