Toast Box (i-Mall)

Chok Ming Chui 

on Google

2 months ago

Went on a monday afternoon. Terrible service, especially from the female staff at the counter. Showed black face and talked very rudely (like i owe her money tone of speech) when i asked if i can choose my maltie blind box (not opened at all). She outright said very rudely "cannot choose". When i commented how come other toast box outlets allow me to choose (other outlets gave me 2 or 3 to shake lightly and choose from), the male staff (with specs and black polo and pants) beside her responded they had a meeting and was told... read more

Fiona Hu 

on Google

2 months ago

Good coffee even though it’s busy. There’s only 2 staff on a 13/4 busy Monday morning and they were doing their absolute best. Even though they were busy, they were still polite not flustered. Coffee standard still good. Please management send more staff to help. 

Aacus Ee 

on Google

2 months ago

Can’t believe I queued 20 mins with only 2 customers in front of me. Staff super disorganised and slow. Does not care if there’s a long line waiting, just does random stuff such as packing the cups and just watch as everyone waits. Grab Order and Online order coming in at the same time and they don’t prioritise all properly. Doing tasks that waste more time. I went at 9am, peak hour. But they prefer to let everyone wait. Maybe it’s to make business look good. And my drink sucked. 

Pierre Valentin 

on Google

2 months ago

Toast Box that opened less than a year ago. They found their footing. Everything is up to TB standards. Eggs better than average. Boiled slightly longer, which makes them less watery. And it seems they use better quality eggs. It can be a problem to find a seat at times. My wife says their coffee is good. I say their tea is good.