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Tires Plus Total Car Care

3.0

About this business

Tires Plus Total Car Care is your go-to, expert source for new tires for any car, truck or SUV. Vehicle Maintenance services include oil changes, brakes, car battery replacement and wheel alignment services. Let our professional staff provide you with a trusted car service youll come to appreciate, plus some. 

Location details

519 Fort Crook Rd N, Bellevue, NE, 68005, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
3.0470 reviews
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Mollie's profile image
Mollie 
6 years ago

I went in for a front end alignment 2 months ago and the car still doesn't drive straight. My daughter in law went in for new tires and brakes 2 days ago and they called with more things wrong but didn't tell her any estimate. She is 18 with no automotive experience so she didn't realize that they might try to screw her over and take advantage of her like that. When she went back to get her car she was billed about 3,500. Because she didn't know any better. What kind of a business screws over a 18 year old pregnant girl like... read more

Megan M.'s profile image
Megan M. 
6 years ago

I had an extraordinarily wonderful experience with Firestone Tires in Kingsport I was in Kingsport for an appointment with my 10 year old son and we have been having a very difficult time financially. The day in question I had exactly $15.01 on me. I also had a flat rear tire on my driver's side. I could make it to either Firestone Tires to see how much a plug was or to ********* to see if they had an air pump. I chose correctly and went to Firestone Tires. The lady working at the front was very nice to us and explained that... read more

Dean B.'s profile image
Dean B. 
7 years ago

Horrendous, unethical service 0 stars Don't ever go here. You will have to pay multiple times and your vehicle will not be fixed to standard 

Mary C.'s profile image
Mary C. 
7 years ago

This is my 5th attempt to post a review to BBB; it keeps disappearing & this is my last try. This is for the Firestone Auto center in BRIDGEVILLE, PA only. They are professional, efficient and friendly. Skilled technicians and well trained managers. Competitive prices. I've been taking my vehicles there for years, even when they change employees. 

Charles L.'s profile image
Charles L. 
7 years ago

I"m sorry to say, I would not recommend them. I had high expectations, but after telling me they were done troubleshooting my vehicle issue, they said they were sorry, but they couldn't locate the part they needed. They said all the part stores they used didn't have the part in stock so they were going to try local pick and pull's as my vehicle is older. In less than 5 minutes I found the part at an ******** in the same town. I picked up the part, and returned it to the store. I figured that was odd, but at least I wouldn't ... read more

Business response:

Thank you for bringing your concerns to our attention. We appreciate your feedback as, it's imperative that we are aware of our customer's concerns, so that we may address and correct the matter. At this time, an internal case has been set up, as field management will follow up with you. Please contact us at social@bfrc.com if you are not contacted within 2-4 business days. 

Donna P.'s profile image
Donna P. 
7 years ago

BEWARE! I went to Michel Tires Plus in Louisville KY for a slow leak. They said the tire was not repairable due to the location of the leak. They recommended 4 new tires ($990) because I drive a Subaru with all wheel drive. I went to a competitor for a second opinion, they repaired the leak for less than $30. I had only 6100 miles on my new Subaru. 

verified customer's profile image
verified customer 
7 years ago

We brought our truck into Firestone on February 17 since the four wheel drive wasn't working. It took over a week to get the part. The service tech claimed the part was installed on March 1 and that the four wheel drive is indeed functioning properly. The four wheel drive is still not working. We were forced to drive it in snowy conditions - which was not safe; all as a result of the poor service we have received from Firestone. We called Firestone multiple times to advise them it still is not working; they told us it is wor... read more

Keith W.'s profile image
Keith W. 
7 years ago

My wife took my son's car here today (1998 Camry) because the front brakes were squeaking and grabbing. They then called with an estimate of ONE THOUSAND DOLLARS (!!), stating that the entire front brake system including the brake lines needed to be replaced. Thank GOD I was at home when they called....I said NO WAY, went and picked up the car, told them they were trying to rip us off, then got the brakes fixed across town at another shop for....$276.00!!!! Turns out only the rotors and pads needed replacing. James is the na... read more

Business response:

Thank you for bring your concerns to our attention. We appreciate feedback from our customers as we are then made aware of the concerns we need to address moving forward. We apologize for any inconvenience this matter may have caused you. At this time, an internal case has been set up for field management to review and resolve. Should you have any questions/concerns you may reach us at social@bfrc.com. 

Shannon M.'s profile image
Shannon M. 
7 years ago

If I could give 0 stars, I would but unfortunately that is not an option and I'm aware that this is really long so, I apologize in advance for that. I brought my car into Firestone on February 17th to have 2 tires replaced as well as an oil change. They replaced the tires and forgot the oil change but I was not all that bothered at this point, I understand miscommunication can occur. They also told me my car would be ready in about an hour and a half but my car was not ready until almost 5pm. Fast forward a month and I hit a... read more

Business response:

Thank you for bring your concerns to our attention. We appreciate feedback from our customers as we are then made aware of the concerns we need to address moving forward. We apologize for any inconvenience this matter may have caused you. At this time, an internal case has been set up for field management to review and resolve. Should you have any questions/concerns you may reach us at social@bfrc.com. 

Frequently asked questions about Tires Plus Total Car Care

How is Tires Plus Total Car Care rated?

Tires Plus Total Car Care has a 3 star rating with 470 reviews. 

When is Tires Plus Total Car Care open?

Tires Plus Total Car Care is closed now. It will open tomorrow at 7:00 a.m. 

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