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Tires Plus Total Car Care

3.3

About this business

Location details

519 Fort Crook Rd N, Bellevue, NE, 68005, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
3.3590 reviews
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Greer G's profile image
Greer G 
3 years ago

I took my car to Firestone 1796 Morse Rd, Columbus, OH 43229 The worst experience thus far, I took my car for inspection which they did cause the strut was coming off. So I know I have to get that fixed. Told them to show me how much it will cost and they did and I told them let's wait till Friday cause I have to talk to my dad. Why did Firestone employee fix the car without my consent, they never called me or talked to me. They fixed the car and I don't have money to pay now I am left with a debt that I don't want. They sho... read more

Wendy K's profile image
Wendy K 
3 years ago

We had our vehicle STOLEN from this location's lot on May 12, 2022 after leaving it there the night before for a state vehicle inspection that was supposed to be done of April 28, 2022. We left our keys in the drop slot and our **** F250 was stolen and they did not contact us until 10:30 am on the 12th. We would have never had to bring it there if they would have done the inspection on April 28th, with the oil change and tire rotation that we told them to do, instead they only did their inspection. THIS LOCATION AND THE BUSI... read more

Cap K's profile image
Cap K 
3 years ago

I have been a customer for over 7 years and have had no problems. I have had all types of service, tires, oil changes, brakes, tune ups, etc. I do recall that shortly after I started going for service there was a change in management. I have had no issues with them and many times they saved me money. One suggestion I have is do not go there and expect everyone to drop their tools and attend to your problem. I have seen several customers without an appointment throw a hissy fit because it can not be done "right away". If you ... read more

W. H.'s profile image
W. H. 
3 years ago

My daughter took her car to this tire plus and made a deal with the manager. They person in charge would not honor the deal. It cost us over $240 extra. We had one bad lug stud but they replaced all of the lug studs this cost us $200 dollars for parts that were not failing. Then we had insurance through *********** they could not process this as the check sent by email went to spam. So finally we called *********** and the gave them the $140:by credit card. Next they had a coupon for $40 that the person in charge would not... read more

Juanita S's profile image
Juanita S 
3 years ago

They diagnosed it as the solenoid switch, only replaced one, which did not fix the problem. I had another mechanic look at the engine, he recommended replaced both solenoid switches but with factory products and that is what fix the problem. Firestone used an aftermarket product as per the new mechanic, they should have at least asked me before they use that product, It would have saved me the headache and money. Firestone charge me 208.99 for one solenoid switch. My new mechanic charged me 200.00 for two factory solenoid sw... read more

Shawna S's profile image
Shawna S 
3 years ago

They charge for services that are not being performed. Took my truck in for ABS Brake light warning and check engine light warning. Was told had to replace a sensor. Had it replaced paid for and serviced. But few weeks later they came back on. So I went to another Firestone and was told all the other person did, not knowing it was another Firestone whom did service they said that the mechanic pulled the battery cable to make the warning lights go off. After driving so many miles the warning lights came back on. I have gone b... read more

John Z's profile image
John Z 
3 years ago

I have a lifetime alignment on my truck! I went in and they wanted to charge me $283 to alien my truck. I had to call corporate and finally got my truck aligned for free like it should have been as I have a contract for a free life time aliment. honestly, I really don't get it and I should not have to call corporate to get done what I paid for 20 years ago.... just to think the **** the pull on every one every day an how the rip you off they are no good.... !!!!!!!!!!! worst ever. don't go there they will rip you off for sur... read more

Kare J.'s profile image
Kare J. 
3 years ago

I called Firestone Complete Auto Care on Sunday, April 24th and spoke with John. I explained what was happening with the brakes and he said to bring the car in on Monday the 25th at 11am and it will be ready for pickup by the end of their business day around 6pm. My son calledlater the afternoon on the 25th and they asked if we could leave the car and pick it up on Tuesday morning because they weren't done working on it. The mechanic my son spoke to told him exactly what they were doing to save the brakes to make the job cos... read more

Kelsy S's profile image
Kelsy S 
3 years ago

These people are the reason why mechanics have a bad rap. On 4/4/22 I took my car in for a oil change, even made sure I had an appointment at 8am so I could plan my day accordingly. The manager at the 120th/Colorado (Thornton, CO) Kevin, was the rudest person I have ever dealt with. He quoted me around 2-3 hours. At 1:30pm (5+ hours later) I called and was told my car is "next in line." I finally was able to get my car at 4:45, when they made sure that I hurried up to get there because they close at 5. Ok, I was frustrated b... read more

Frequently asked questions about Tires Plus Total Car Care

How is Tires Plus Total Car Care rated?

Tires Plus Total Car Care has a 3.3 star rating with 590 reviews. 

When is Tires Plus Total Car Care open?

Tires Plus Total Car Care is open now. It will close at 7:00 p.m.  

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