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Tim Dahle Mazda Southtowne
- Car Dealers
- Sandy, UT
About this business
Specialties: Newly Opened, Southtowne Mazda aims to become the number one source for Mazda's in Utah! We're here to serve you and make your car buying experience great! With our knowledgeable sales associates, helpful service department and the amazing joy that comes with owning a Mazda we'll make your car buying experience great!
Location details
10785 S Auto Mall Dr, Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
This is very long, but this has been VERY difficult for me and when I got the text from Tim Dahle requesting a review, I figured might as well let others know how awful this experience has been. First of all, everyone was very nice but I definitely feel like my vulnerability and lack of knowledge on rebuilt titles was taken advantage of when I was pushed into completing the purchase of a vehicle that after a week of having it, was told it was a rebuilt title. I am a single mom, helping my son buy his first car after his dad/... read more
Worst experience ever. Don’t trust them. They said they had me approved and I signed all the paperwork for my lease. Two days later they call me back and say I need to come in for more paperwork. When I get there they say they need me to sign a new contract. They ended up saying my payments would be almost $200 more a month. Then the finance guy acts like he did me a favor by talking the bank down, or it would have been like $300 or $400 more a month. I was livid. When I asked him why he didn’t wait to get the final price fo... read more
I want to start out by saying that our salesman, Nat, was fantastic. Where this falls apart is with their finance guy, Jared. They refused to honor a verbal agreement from the day before, even though Nat was there to witness what was told to us. When we questioned Jared about it during final paperwork he was unbelievably rude, condescending, and quite frankly, misogynistic. I worked very hard to help my elderly parents find a car that would work well for them and I am completely aghast at what a horribly unprofessional finan... read more
Unethical, unprofessional, rude, and dishonest general manager. They will not honor any verbal agreements and could/ would increase/ change the price of the car at the last minute without a logical explanation, or apology
Very unprofessional, multiple cars that they have on their websites are not the correct models they have on their lots. Went to go test drive a car I was specifically looking for only to find out it was a different model from the website all together.
I had nothing but good experiences when I went. It was end of the month and got a great deal. My sales guy Caleb wasn’t pushy and easy to work with. Financing was easy but it did take awhile (a few hours to get everything wrapped up). I had already done my research and knew what a good deal looked like for the car I was looking for. The shot straight and I walked away happy.
Extremely unprofessional and poor customer service, I called to work a deal for a vehicle they have in stock I spoke with a salesperson named Brandon around noon, He said he would talk to he sales manager and ge back to me, I had to call back six hours later to beg to buy he vehicle I was told he was "busy" and would call me back, however; He never did but I am glad I didn't buy it, two of my close friends had really bad experiences with he same misleading and malpractice with their pricing, they come up with dubious service... read more
The people are nice, but it has taken over two months to finalize my lease buyout after spending 5 hours in their office speaking with real people. Because of this delay, from what I understand to be on the part of the financial services team here - I had two back payments on the car thru Mazda financial services. This was never communicated to me in any way - and thus was reported as a late payment - dropping my credit score over 60 points and piling on late fees. I've sent daily texts and e-mails to this group in an attemp... read more
Service dept is very dishonest. Bought tires and they hooked me with a free rotation. I trusted that what they said they’d do. Unfortunately they didn’t put it in writing. My bad
Frequently asked questions about Tim Dahle Mazda Southtowne
How is Tim Dahle Mazda Southtowne rated?
Tim Dahle Mazda Southtowne has a 4.4 star rating with 3,347 reviews.
When is Tim Dahle Mazda Southtowne open?
Tim Dahle Mazda Southtowne is closed now. It will open at 7:00 a.m.
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