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Tim Dahle Mazda Southtowne

4.4

About this business

Location details

10785 S Auto Mall Dr, Sandy, UT, 84070, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.43,618 reviews
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Naomi.Oakes's profile image
Naomi.Oakes 
a month ago

Unethical predatory business practice. Salesman was rude. Finance manager was pushy, forced to pay $600 for an extra taillight that was already installed before we even looked at the car. Took 43 days to notify their failure to secure financing, then tried to change the terms when we decided to return the car suddenly they could secure financing but would be more than the agreed terms. Decided to return the car because of the lack on communication and clarity they charged 58 cents a mile and STOLE the down payment. General m... read more

Ethan Riehle's profile image
Ethan Riehle 
a month ago

I loved my Experience at this location, They made the process so easy and explained everything very well. It did not feel like a normal car buying experience it felt like our wants and needs were quickly understood and that we were buying from lifelong friends. Decker is one of the most professional and well spoken sales people I've ever worked with and made the car buying experience fun :) also shout to Brin. she had us laughing the whole time and was the cherry on top of the overall experience. 

Squish's profile image
Squish 
a month ago

Giving 2 stars because the mechanics were thorough and worked fast. I brought my car in initially for oil light coming on before an oil change was needed and my entertainment center having the ghost movement issue. I scheduled on Saturday and that was approved, when I brought it in I was informed that they were very behind and wouldn't look at it till Tuesday. What annoys me is that it was approved, if they are so behind it would have been nice to either not be approved or have someone reach out before I made the drive. The ... read more

David K.'s profile image
David K. 
2 months ago

I disagree with previous reviewers on service dept here. I own a 2009 CX9 and Kevin and his service dept. had good videos explaining my issues and repaired a power window with full parts needed and didnt piecemeal it. Plus they provided me with a loaner vehicle while my vehicle was repaired. I was very pleased with their service on my vehicle. They maybe more expensive than standard repair shops but in some casees I want Mazda approved parts and I want the job done right. That's why my Mazda 2009 CX9 keeps running strong. 

Frank's profile image
Frank 
4 months ago

I have had service done here a few times and it's been OK but not stellar. I think the technicians are fine and I have had some good service reps too, but the communication from the service reps is often quite delayed, maybe because of understaffing. They also charge a diagnostic fee of around $200 for any repair in addition to the actual repair cost, whereas most places include the diagnostic cost with the repair. So the repair prices here at Dahle are a decent amount higher in my experience than with other dealers. When yo... read more

SV's profile image
SV 
4 months ago

When I bought my CX-5 in 2019. The service department seem honest. Now I do not recommend anyone who buys vehicle from there to have your car service there. They take advantage of you they tell you cabin filter is dirty your air filter is dirty. You need new brakes and tires. Oil gasket is leaking it will cost 1,776.88. I can have it replace for $300.00. Then they said the video was not loading up for them to send it to me. Hopefully they change my oil and put oil in it. 

tyler's profile image
tyler 
5 months ago

Absolutely terrible, my truck was in there about 5-6 times for the same problem, I payed money for the repairs and the problem still occurred multiple times on multiple occasions. They charged me for warranty work! AND charged the warranty for the same thing, come to find out they didn’t do the work that I was told was done, at all. I was also told by my service advisor that I couldn’t take my truck to any different dealer to have repairs done because my warranty would not cover it (which would be completely fine) but yet wh... read more

fabio.paiva's profile image
fabio.paiva 
6 months ago

Dishonest, misleading, and the worst car-buying experience I’ve ever had. I bought a used Tesla from this dealership and regret every part of it. The night before, I confirmed the price via their website and even chatted with a rep to make sure everything looked good. I showed up for my appointment, test drove the car, and was ready to buy. That’s when the nightmare started. They refused to give me the final price until I handed over all my personal info. When I did, suddenly the price was nothing like what I saw online. The... read more

Front door service's profile image
Front door service 
10 months ago

Sold a lemon and screwed the wrong person over good luck selling much in this town Tim you scammer 

Frequently asked questions about Tim Dahle Mazda Southtowne

How is Tim Dahle Mazda Southtowne rated?

Tim Dahle Mazda Southtowne has a 4.4 star rating with 3,618 reviews. 

When is Tim Dahle Mazda Southtowne open?

Tim Dahle Mazda Southtowne is closed now. It will open at 8:00 a.m. 

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