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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The entire process was smooth, easy, and as represented. I would recommend Loan Depot to anyone needing a mortgage.
Business response:
Hi ****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Loan Depot starting contacting me on July 22, 2022 and has continued to call multiple times a day even though I have blocked their number, they are still leaving voicemails. I have not filled out any application so I don't understand how they have my contact information.
Business response:
Hi ******** We appreciate you for bringing this matter to our attention. Please contact our ************* team at ************ ******* or customercare@loandepot.com so that we can try to resolve your concern.
Deceitful business practices - I told the loan officer what I was looking for (HELOC) and only after completing the application did she tell me that they didn't offer that product and tried to tell me that refinancing my mortgage at a worse interest rate and longer term would save me money because the monthly payment was lower. If I had done that my "savings" would have cost me over $100,000 - this is predatory lending at its finest.
Business response:
Hi ****** We appreciate customer feedback that helps improve our service. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com so that we may help you with the issue.
They called me about a dozen times I'm two days. When I first was curious, the page I was on didn't even load yet and they were calling me. On the initial page I was on for loan depot it had the option of when to call and I indicated at night. They called me 20 minutes apart during the day before 11am while I was at work. I got robocall messages multiple times on my voice-mail. They have very poor business practices. I refuse to work with any company with such practices that they ignore the details and call you everyday mult... read more
Business response:
Hi **** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Thorough and professional. Enjoyed working with them. They were able to refinance our home even with it being a manufactured home. Not many companies out there that will do that.
Business response:
Hi *******! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
The Loan Agent was very proficient in accomplishing my financial goals. I highly recommend Loan Depot to get the job done in a timely manner.
Business response:
Hi *******! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
From the first time I had called to the end of the process, it was smooth and straight forward. Both the agent and manager treated us professionally in a friendly manner so we didnt feel intimidated or insecure in any way. We told them our issues and needs and they listened to us and provided the results. They were in constant communication with us via text, emails or calls. They were on top of things and it exceeded my expectations. Were satisfied that we picked LOANDEPOT. Thank you.
Business response:
Hi ****! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Amazingly helpful and fast in a quickly changing environment. Our agent ****** was particularly good at walking us through the process.
Business response:
Hi ***! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
**** has been a complete ROCK STAR!!! He has taken the time and energy to truly explain every step of the process to me. He has made me and my husband feel so welcomed and truly has gone above and beyond. We are trying to close very quickly and **** along with *** has answered every question we have asked. I just can't thank **** enough for his guidance and helpfulness!!!
Business response:
Hi *********! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,870 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is open now. It will close at 6:00 p.m.
Need help? Contact us.
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