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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loan Depot ripped me put of an appraisal fee knowing I could not get the loan.After all I went through to apply for a loan with them.After I sent them ****** for an appraiser to come out.They turned me down.They knew I lived in a Modular home.They consider it a mobile home.That was not mentioned to me at all.The appraiser told me she told them this was a mobile and she knew they didn't loan on mobile homes.The Loan Officer should have known this.He has worked for them 3 yrs.I am sure I am not the first person to apply thay l... read more
Business response:
Hi ****** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
This company is horrible! We would get the information that they requested to them in a prompt manner and then something else would come up! This happened to many times to say. When it came down to the final then they wanted a letter from our current mortgage company about a s**** up they did but also fixed! We started pursuing this refi in Aug 2022 and by Nov 2022 they still weren't happy with the information that we had given them, which was in the guidelines of an FHA refi loan! They have no business being a lender! The r... read more
Business response:
Hi ****** Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com.
We would like to have a corporate officer of your company call ** to explain how our ****** County and City Taxes for 2022 were paid by Loan Depot without our authorization. We have been a customer (Loan #) for years and have never used Escrow as a means of paying our Property taxes. In March of 2022, we got a letter from Loan Depot stating that they were going to pay the taxes for 2021 if we did not pay by a certain date. We mailed the county office a check, however Loan Depot had already paid the taxes. At this point, an E... read more
Business response:
Hello Mr. and ********************* We appreciate you for bringing this matter to our attention. Please contact our ************* team at ************ ******* or customercare@loandepot.com so that we can try to resolve your concern.
*** was absolutely the best to work with. He kept us informed through entire process, calmed my nerves and put my mind at ease. I would recommend him to anyone I know looking for a home loan. You are very luck to have him as an employee
Business response:
Hi ******! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
Our loan officer was fantastic! We received service that went above and beyond from everyone who worked on our file. They worked on our file and made sure to get to the end result we wanted. Highly recommend ******************* (our loan advisor). You won't be sorry!
Business response:
*********************! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs.
Our Loan Consultant *************************** was a God-send for first time home buyers like us. She was accessible, answered any question we had, and had an approachable demeanor that made us feel like she was truly invested in getting us the best deal possible. We've heard horror stories about how hard it is to work with mortgage lenders, but came away from working with Loan Depot feeling truly blessed and cared for. She anticipated our needs which truly helpful for folks like us who didn't know what our needs were, and ... read more
Business response:
Hi *****! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
Everyone has alot of patience explaining things to me as this process is new to me. Things seem to flow seamlessly, and they notify me as they need to.
Business response:
Hi *****! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
This was the best experience I have had with any type of loan. I was able to contact my agent either by phone or text and he responded immediately. He worked hard and fast and I was able to close faster than I ever expected. I recommend going with them and will be sending my family and friends.
Business response:
Hi *****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Bad company experience. Had a pre approval with a loan officer ******* when she left the company I was unaware and when she left so did my approval. I called and talk with alot of people about my approval not one person was knowledgeable about any of her approvals. So now im being told I had to get reapplied and get re preapproved with someone else and I had to all start over again just so my rates would change I was already approved at 4.9 and now since I have to start over I'm getting the new rate of 6.8 not only that was ... read more
Business response:
Hi ******* -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or customercare@loandepot.com. Wed like to hear more.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,870 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open at 9:00 a.m.
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