Thrive Mortgage's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Thrive Mortgage

4.1

About this business

Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835 

Location details

1019 S Cox St, Asheboro, NC, 27203, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,870 reviews
Select a rating
Kissinu773's profile image
Kissinu773 
2 years ago

I just purchased a townhouse and closed in ***********. I used the local *********** branch. ***************************** was awesome! It was a simple and smooth closing and I never had to question anything. Every step was spelled out. It made me feel confident that I had the right team behind me. I recommend LoanDepot to supply your lending needs and I will continue a professional relationship with this company! 

Business response:

Hi ****! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

James W's profile image
James W 
2 years ago

I chose to go with Loan Depot for my mortgage. The loan process was very easy with them. It went very smooth. BUT beware of the fine print that they have the right to sell your mortgage to whom ever they want. There is NOTHING you can do or say about it.2 weeks before my first mortgage payment was due, Loan Depot sent a letter stating no to pay them the first payment because my loan was sold to a company in ***************. I then set up direct payment with the new company. On the day my mortgage was due, Both companies took... read more

Business response:

Hi ***** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or **************************************** 

Glenn H's profile image
Glenn H 
2 years ago

It was the worst loan deal that I have ever experienced!! 

Business response:

Hi ***** We appreciate customer feedback that helps improve our service. Please reach out to our ************* team at ************ ******* or *************************************** so that we may help you with the issue. 

Andrea O's profile image
Andrea O 
2 years ago

They are fantastic to work with and they all work together to get the job done especially if you are on a time crunch 

Business response:

Hi ******! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Demetrius A's profile image
Demetrius A 
2 years ago

Loan depot's customer service is terrible. I have been dealing with the loan modification department for the last 6 months, and 6 months is being nice. I have received emails, and letters saying they are working on it. Each correspondence from the company has a separate number with a extension to contact directly if I have any questions. The number provided goes straight to voice mail. I've made several attempts to make contact with no avail. I tried again today to make contact through the toll free number and spoke to a cus... read more

Business response:

Hi ********* We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or **************************************** 

Diana T's profile image
Diana T 
2 years ago

Thankyou ********, thankyou so much for you in returning all my emails, texts, calls. Always keeping me informed, she's the best. Thankyou for your professionalism. ***** and Rich 

Business response:

Hi *****! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Gregory R's profile image
Gregory R 
2 years ago

Excellent service. LoanDepot handled my mortgage process. They did everything perfectly well and on time. 

Business response:

Hi *******! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Kelli U's profile image
Kelli U 
2 years ago

Our LoanDepot team was amazing! They were always in contact with us through the whole buying process! 

Business response:

Hi *****! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Justin S's profile image
Justin S 
2 years ago

Told us wrong advice and was constantly reaching out to us to redo things tgst were already done because they said they messed up 

Business response:

Hi ****** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience. 

Frequently asked questions about Thrive Mortgage

How is Thrive Mortgage rated?

Thrive Mortgage has a 4.1 star rating with 2,870 reviews. 

When is Thrive Mortgage open?

Thrive Mortgage is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com