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Thrive Mortgage

4.1

About this business

Location details

1019 S Cox St, Asheboro, NC, 27203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,871 reviews
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James S's profile image
James S 
2 years ago

This company originated a loan when just making an inquiry. They sent me documents to sign for cash out home equity loan. I am so angry that these companies can use this tactic to prey on unsuspecting customers. The customer service though helpful tried to defend the loan originators actions. 

Business response:

Hi ***** -- Thank you for reaching out to us about your experience. We would like to have a member of our ************* team to discuss this further with you. Please call our ************* team at ************ ******* or **************************************** 

Jaclyn P's profile image
Jaclyn P 
2 years ago

They do not respond! Numerous calls, text, and still no response. They have taken over $500 from ** and will not call you back. They say ************* is important to them and this is FALSE! They do not CARE! **************** is bad. They start with *********************** to sell you on working with them. He gets your information, then they reach out to your employer and *********************** sends a letter to employer telling them you will not be approved for a loan. Potentially costing me employment as a budget manager?... read more

Business response:

Hi ****** -- Thank you for taking the time to leave a review. Please connect with our ************* team at ************ ******* or *************************************** and we will do our best to help resolve the issue. 

Lore H's profile image
Lore H 
2 years ago

I had a great experience with Loan Depot and would recommend them. They were honest and upfront with everything that was needed to get the loan. 

Business response:

Hi Lore! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs. 

Rob M's profile image
Rob M 
2 years ago

It was an awful process and they sold my loan before my first payment 

Business response:

Hi *** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or **************************************** 

Sandeepa T's profile image
Sandeepa T 
2 years ago

I wish I could give negative 100 stars. HORRIBLE. Do not do HELOC with loanDepot. Had the WORST experience that was emotionally physically and mentally taxing. I had the worst experience I have ever gotten in my entire life from a company this large. I was quoted a lower interest rate first time around (I think they do this to lure you in) they even sent me emails with the rates. Then they told me it was something else after I had stopped researching the market and thought this was the best deal. Then it increased the I foug... read more

Business response:

Hi ******** We appreciate customer feedback that helps improve our service. Please reach out to our ************* team at ************ ******* or *************************************** so that we may help you with the issue. 

Edmond R's profile image
Edmond R 
2 years ago

Don't believe these troll reviews! This is a shady company with very questionable business practices. For one, they continue to call you even after you tell them you're not interested. Stalkers! Then, they sell off your information to other stalkers just hoping to get a cut. Businesses like these are ruining *******!They hire out to third world country trolls to write their fake reviews, use recordings to constantly call and harass and refuse to take you off their contact list no matter what! We should have the ability to ch... read more

Business response:

Hi ****** -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or **************************************** Wed like to hear more. 

Kathleen G's profile image
Kathleen G 
2 years ago

******************* was a superb loan officer. He worked with me for six weeks and made the experience easy and as simple as possible. I have suggested Loan Depot to friends. 

Business response:

Hi ********! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Allison b's profile image
Allison b 
2 years ago

Refinanced through loandepot a year ago. Loan depot found a lein for 8k on my mortgage so this was paid through the refinance. That was fine. A year later we get a letter from HUD & the exact words were " This may come as a surprise to you but when you refinanced through loandepot they missed a lein for $64k. You have 30 days to pay. " How is it that they caught the 8k lein but not the $64k lein. ( it was from a previous forbearance 8 years earlier ) If they " found" the $64k at the time of refinancing it would not have gone... read more

Business response:

Hi ******* Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our ************* team at ************ ******* or **************************************** 

Angela J's profile image
Angela J 
2 years ago

Excellent service. Extremely professional and responsive. I would recommend this company for their extremely prompt closing. 

Business response:

Hi ******! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Frequently asked questions about Thrive Mortgage

How is Thrive Mortgage rated?

Thrive Mortgage has a 4.1 star rating with 2,871 reviews. 

When is Thrive Mortgage open?

Thrive Mortgage is closed now. It will open at 9:00 a.m. 

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