Think It Ai

Aaron Allen 

on Google

6 months ago

Unfortunately, I have been forced to change my review of this company due to their lack of action and unethical business practices. Randomly they stopped responding to our calls and emails. We needed some basic technical support (the reason we hired them) and received absolutely zero response after multiple attempts. I even reached out to the owner, Charles, and received no response. When we finally stopped service, again they said nothing. Only after did I realize that they had not included me as an admin on my employees co... read more

Nicolas de Almenara 

on Google

9 months ago

Horrible customer service. Called asking for them to come work on our office internet as they have for years in the past and guy on the phone answers with “it’s Charles at think it ai and it’s 8am” annoyed already that I would call at the time their business opens. Then basically told me they didn’t want the work because we didn’t have a contract in place and we should call someone else. Wouldn’t recommend 

Aaron Allen 

on Google

a year ago

Needed tech support for my small business and these guys were just what I was looking for! They know their stuff, but are still able to explain things even to someone that isn’t very tech savvy. What a relief that I don’t have to be my own IT department anymore! 

Barbara Hennessy 

on Google

2 years ago

I had the opportunity to work with Tech Support Leo recently. It was a joy! He clearly explained what he was doing and was able to walk me through the fix needed. He followed up when he said he would. He even apologized for not being able to complete the fix as it was over the week-end! I highly recommend Think IT Ai for your tech support needs! 

Head First Fishing 

on Google

3 years ago

Awesome service on my laptops!