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The Westin Nashville
- Hotels
- Nashville, TN
About this business
COMMUNITY GUIDELINES Welcome to The Westin Nashville’s Facebook page! As a fan you'll be able to get the latest news, talk about travel, participate in contests, share your stories, and ask questions about our hotel. Please remember, Facebook is an open forum for friends to share things. We would like to keep this page safe for everyone. We kindly ask that you do not post any material that is: Abusive, obscene, defamatory, too graphic, libelous or slanderous Fraudulent, deceptive or misleading In violation of any law o... read more
Location details
807 Clark Pl, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Was booked with a company and it took them over 5 hours to have my room ready. Checked in at 2:30pm and room wasn’t ready until around 8pm. I was called while I was out patiently waiting for my room around 7pm asking if a king bed and a pull out couch was ok for my business roommate and I and I stayed absolutely not and they said ok well we will call you when your room is ready, which was a two queen bed room. They called back around 8 and said it was ready and I got my key. I went to the room opened it and it was the king r... read more
Business response:
Hello, Jeffrey. We want to deeply apologize for this inconvenience as we strive to provide our guests with the best possible service and overall experience. Please message us your contact information so a member of our team can be in touch. Thank you.
Months in advance, we planned a Valentine’s Day night here after being apart for over 6 weeks (my husband is Active Duty Military). We also have stayed at multiple Westin’s and have been considering purchasing their “Heavenly” mattress for home. Upon arrival, we were told the room we booked was not available (king sized bed) and could have a room with 2 queen beds. After refusing this offer and threatening to drive home, they suddenly offered us a room with a king sized bed. When we got to our room, it was next to the elevat... read more
Business response:
Hello, Ra. We want to deeply apologize for this inconvenience as we strive to provide our guests with the best possible service and overall experience. Please message us your contact information so a member of our team can be in touch. Thank you.
RecommendedVery friendly staff!! Needed some things and they went out of their way to get them to me. Just love the comfy bed!!!!
Business response:
Thank you very much for your kind review; we are glad you enjoyed your stay.
We are very unhappy with our NYE Experience at the Westin. We started the evening with dinner at Oak, then headed to L27 for a New Years toast. We were promptly informed that the fee was $150 per person but they would not sell us a ticket because they were unsure of the actual price since we were 10 minutes before midnight. The desk could not reach a manager and made us wait in the hallway. When a manager was finally reached we were told we had to wait anyway because they had 200+ champagne toasts to handout. So my husband a... read more
Beautiful views from hotel. Great location
Great location, close to entertainment and an excellent and elegant atmosphere
Great customer service - probably the best I’ve ever had in the near 40 years I’ve been visiting the USA.
Awesome property. I’d cone back and stay
Lacking in housekeeping. Have to ask for room to be cleaned most days. Stayed 5 nights. Farthest hotel from Broadway. Many others closer. Won’t stay again.
Frequently asked questions about The Westin Nashville
How is The Westin Nashville rated?
The Westin Nashville has a 4.3 star rating with 3,008 reviews.
When is The Westin Nashville open?
The Westin Nashville is open now. It will close at 10:00 p.m.
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