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The Welk Group Inc

3.2

About this business

Located on 600 acres in Greater San Diego, California, Welk Resort San Diego is a unique destination resort for getaways, vacations, retreats, and small group gatherings. The resort has five recreational centers, including two waterslides and kids' interactive splash zones and activities for all age groups. Welk Resort San Diego is close to all the attractions in Southern California, including just 25 minutes to San Diego Zoo's Wild Animal Park, Legoland, and the Pacific Ocean beaches. 

Location details

8860 Lawrence Welk Dr, Escondido, CA, 92026, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.2608 reviews
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Jerry Q's profile image
Jerry Q 
8 months ago

Disappointing Experience with Hyatt (****) Vacation Club We've been part of the Hyatt (****) Vacation Club since 2012, and while we've enjoyed some vacations, the experience has largely been a disappointment in comparison to what was promised to us at the time of purchase. The reality diverged significantly from the appealing picture painted by the sales team especially in terms of **************** in our 80s, with health concerns that make travel difficult if not impossible, we've attempted to cancel our contract with Hyatt... read more

Danny C's profile image
Danny C 
8 months ago

I wanted to share our experience with this timeshare company. As proud **** veterans, my wife and I are no strangers to commitments and responsibility, but this situation has left us disappointed.Since we became owners in 2013, we were never able to use the timeshare. Between the dates being blocked off and the locations not accessible for us, it felt like we were pouring money into a void. Plus, the rising loan and maintenance fees left us barely affording essentials like food and gas. We couldn't spare a dime for travel.Af... read more

Ana W's profile image
Ana W 
8 months ago

Weve had such a frustrating experiences with Hyatt. We were promised we'd save money on our baseball trips by booking through them. Instead, we had to pay an extra membership fee for these so-called discounts, and even after paying, we couldn't find any bookings that worked for us. We were also told we could use Hyatt facilities without booking a room and even bring guests. When we tried, we were turned away. We collected ******* points through Interval, thinking we had all of 2023 to use them for future vacations. It was on... read more

Ludgien A's profile image
Ludgien A 
8 months ago

My boyfriend and I were first introduced to **** Resorts in 2021 while attending a concert. Shortly afterwards, we were invited to visit the **** Resort with the promise of a free trip to ****** if we attended a two-hour presentation. When I asked the representative what the presentation would cover, he mentioned that **** had recently completed significant renovations and wanted to highlight them to the public. He never mentioned that it was about a timeshare, which was the first of several ways we were misled. After hours ... read more

MarySue P's profile image
MarySue P 
10 months ago

SCAM..SCAM..SCAM.. **** salespeople are worse then used car salespeople! We have been lied to from the beginning. We were told that there'd be no problem traveling with our pet, we were told that we could easily cancel at any time, we were told availability would be easy, we were told that our maintenance fees would stay the same from the time we bought. We paid our timeshare off in full the 1st yr of ownership. So, it is paid off in full and they refuse to take it back. Why do they have an "exit service", if they refuse to ... read more

Ray E's profile image
Ray E 
10 months ago

I am writing this complaint in regards to **** Timeshare, with whom I currently have a contract. It is contract #*****. in the past 12 months we have been trying to cancel it because no one in in our family wants it and we do not have the finances to pay the maintenance fees. Despite the fact my timeshare is fully paid off, I find myself in a situation that I believe reflects poorly on their business practices.Recently, I have been trying to cancel my timeshare due to no longer having the need for it. The constant financial ... read more

Randy M's profile image
Randy M 
10 months ago

This review of **** Resorts is to express my utter frustration and the financial burden we have endured due to the misleading practices surrounding our timeshare purchase with **** Resorts. As a former member of the ************, I served our country for 7 years, believing in the values of honesty and integrity. Unfortunately, my experience with this timeshare company has been anything but straightforward. I was prepared to face challenges head-on, but never did I imagine that my integrity and financial stability would be ch... read more

Sandra R's profile image
Sandra R 
10 months ago

**** Resorts and their salespeople are engaged in disingenuous and misleading information, if not lies, to trap their guests. We felt forced to decide on the spot, and after 3.5 hours we were exhausted with the whole ordeal. We werent given any private time to reflect on the offers or how they would benefit us, and we werent given all the details related to the finances of this endeavor. For example, nobody told us our interest rate would be so high or that our maintenance fees would increase annually over time. Had this bee... read more

Rosanna M's profile image
Rosanna M 
11 months ago

We are extremely dissatisfied with our timeshare experience due to a series of deceptive promises and misleading information provided to us. Initially, we were led to believe that we would have the flexibility to use points for travel, but this turned out to be inaccurate as the devaluation of points upon redemption severely limited our options. The accumulation windows for points were also restrictive, making it nearly impossible to book our desired destinations. To our disappointment, we discovered that our timeshare owner... read more

Business response:

****************,i am happy to connect to discuss this if you would like. The usage frequency is cover in multiple location in your purchase documents and reviewed with you during your document signing. Please feel free to email me if you would like to set up a time for us to connect.Best regards, 

Frequently asked questions about The Welk Group Inc

How is The Welk Group Inc rated?

The Welk Group Inc has a 3.2 star rating with 608 reviews. 

When is The Welk Group Inc open?

The Welk Group Inc is closed now. It will open at 9:00 a.m. 

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