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The Summit at Point Loma
- Residential Leasing
- San Diego, CA
About this business
The Summit at Point Loma offers its residents a rare level of luxury and ease. Offering state of the art community amenities & modern 1 & 2 bedroom floorplans.
Location details
3950 Leland St, San Diego, CA, 92106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This place is shady asf ******* the apartment manager is the worst oneout of all of em. The apts here r gross and extremely poorly managed and unmaintained
Business response:
We regret to hear about your experience, and would like to help follow up on any issues you are experiencing. Would you please send us an email at ******************************** with the name of your property? Thank you.
The property manager and maintenance staff at Kota North Scottsdale were unprofessional, awful at communicating and sloppy. Not even 24hrs before move in day they called to tell us our apt wasnt ready. We had to postpone our move in date THREE times due to remodeling deadlines being missed. We lived out of boxes and our moving truck sat outside in the heat for six days while they tried to figure out when the apartment would be ready. When it was finally move in ready the apartment looked like it was thrown together. Paint sp... read more
Business response:
We appreciate you bringing this to our attention and are sorry to hear that you had an unsatisfactory move-in experience. We will follow up with the property's regional leadership team today to make them aware of your experience.
I started living at the property in 2007 and the Avenue5 took over management. Things went from bad to worse. An overcrowded parking lot with residents parking 24/7 in Visitor spaces. A verballly abusive ice cream vendor with loud music. Stairway lights that were out, despite my complaints, when I came home at night.I switched my lease to monthly and put in my 30 days notice to move. I NEVER heard anything from the manager--other than nothing was needed from me I could leave whenever. The apartment needed to updated/renovate... read more
Business response:
We are sorry to hear about the issues you experienced, and will be happy to help follow up on the status of your deposit. Please contact us at ******************************** with the name of the property so that we may assist.
If you looked up the definition of terrible, you would find Avenue5's Block17 management team. There were multiple dog biting incidents from one dog in the building and it wasn't until the dog owner got sued that the management decided to evict them - even after numerous complaints from multiple residents. There was another time when the apartment management wanted every single person who park their cars in the parking garage out on the street for 3 days straight without any reimbursement or concession offered to residents. ... read more
Business response:
We thank you for bringing these issues to our attention, and regret to hear that you have had a negative experience at this property. We will follow up today with the property's on-site team as well as the regional leadership team to explore what may be done to effectively address these issues.
Beware of Parkside Apartments managed by Avenue5 (san anselmo, CA 94960) Parkside is poorly managed by Avenue5 Residential who is based in Seattle Washington. They are irresponsible and unresponsive. There is no onsite maintenance team. The apartments are over 50 years old. They have single pain aluminium windows, non insulated walls floors and ceilings. They are ovens! The back decks are rotting and are beyond needing to be replaced. The plumbing inside the buildings are always backing up. Sinks and garbage disposals as wel... read more
Business response:
*****, we are sorry to hear about the issues you have encountered at one of our managed properties, as we strive to create a positive experience for each of our residents. We can confirm that your property does have on-site maintenance associates, and will be happy to follow up with the team right now to explore the concerns you have expressed.
I put into living here for 3months (how sad) or I WILL TAKE YOU TO COURT !!!! I don't bother anyone here and I pay all my rent ON TIME AT THAT. I WILL NOT BE TREATED THIS WAY!
Business response:
We are sorry to hear about the issues you have experienced, and would like to assist you by following up with your on-site team to see what can be done to resolve your concerns. Please reach out to us at hello@avenue5.com and provide us with the name of your property. Thank you.
Horrible experiences with very little communications for issues for property elderly mother lives at in Garland, TX. Only elevator in her section keeps failing putting her & neighbors in life safety issues. Don't work to fix quickly and aren't helpful in trying to locate her to first floor. Would never recommend this property!!
Business response:
We are sorry to hear about your mother's experience at one of our managed properties, and will route this message to the on-site team as well as our regional leadership team so that we may escalate this issue.
Completely FRAUDULENT company! They decided to arbitrarily increase our rent $600/month (WHO DOES THAT???!!!??) which we told them we could NOT afford!!! We had been excellent tenants for several YEARS, but instead of trying to work with us (which we pleaded with them to do), when we told them we had no choice but to leave, they hung us out to dry on the 30 day notice legality. We were FORCED out. When we moved, they slapped us with a bill of around $7K, and when we (obviously) couldn’t pay, they filed a judgment against us!... read more
Business response:
*******, we are sorry to hear about this incident, and we would like to learn more so that we may investigate further and determine what your options may be to help rectify the matters that you described. Would you please contact us at hello@avenue5.com with the name of your property so that we may follow up? Thank you.
Took them 2.5 weeks to get them to respond to my application only to be told I was denied. The one guy who answered the phone said the property manager was at another complex and left me with the feeling that he was disinterested in my plight. Mind you, this was after numerous phone calls to the property inquiring about my application. I have NEVER been denied at an apartment complex before. Now, in order to dispute the decision I was told to contact their screening company **** ****. Upon calling, I was met with an automate... read more
Business response:
We regret to hear about your application fee experience. As per federal, state, and local fair housing laws, we are required to apply the same screening criteria to all prospective residents, which is why screening decision overrides are not possible. However, we are sorry that it took you so long to receive the screening results, and we will be happy to follow up with our screening team to make them aware of your frustrations.
Frequently asked questions about The Summit at Point Loma
How is The Summit at Point Loma rated?
The Summit at Point Loma has a 1.8 star rating with 186 reviews.
When is The Summit at Point Loma open?
The Summit at Point Loma is open now. It will close at 5:00 p.m.
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