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Find the perfect place to belong at The Social Normal. Our student-friendly community offers one-, two-, and four-bedroom, furnished apartment homes so that you can begin living your best life on day one. Get to know your neighbors and community while enjoying our expansive amenity package: Fitness Center with Tanning Beds Outdoor Lounge with Grills, Fire Pits, and Additional Seating Resort-Style Pool Full-Size Sand Volleyball Court Enjoy a short commute to Illinois State University and Heartland Community College or grab a ... read more
9 Traders Cir, Normal, IL, 61761, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 11:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Verified Renter They will take your money for everything. Moved in August 20th and got charged for a whole month of rent. Trash is very far away, maintenance is alright, and many non -students live here.
Business response:
Taylor, we are genuinely sorry about any concerns involving your lease. We strive to be transparent and provide a copy of the lease agreement at signing. We appreciate your feedback and encourage you to email us at thesocialnormal@trinity-pm.com if there is anything we may do for you. Thank you.
Verified Renter the property is very loud at night usually Thursdays-Saturdays around 9:30pm-12am, utility bill is outrageous considering it’s $100 each person, no parking, move out inspection list is insane
Business response:
Kaitlyn, thank you for your time. We expect all our residents to abide by our community noise policies and are sorry to hear that it has been loud. We would be happy to discuss this and your other feedback about utilities and parking at your earliest convenience. Please stop by our office or email us at thesocialnormal@trinity-pm.com. We look forward to speaking with you.
Verified Renter Good clean and sophisticated the atmosphere is absolutely good the services could be better the area is peaceful the rooms are good and clean
Business response:
Sai, we appreciate your review. Nothing is better than knowing you are enjoying the atmosphere of our community. We would be happy to connect with you if you need anything in the future. Take care until then.
Verified Renter Nothing but good things to say about this complex. Friendly workers and residents. Beautiful scenery to enjoy when hanging out with friends. Very clean apartments with working utilities and cleanliness.
Business response:
Ashton, your compliments for our high standards of upkeep and service are heartening to us. Thank you!
Verified Renter It’s good, they do everything fast and efficiently. They come fast for repair work as well. Only thing is that sometimes they misspell words on the texts
Business response:
Ravi, we are glad our quick service appeals to you! Thank you for your compliments, and we will certainly share your feedback about our text messages with our team.
Verified Renter Nothing to complain about. Just rough renovation job causing aome occasional issues, but love the location and amenities. I've already resigned
Business response:
Clayton, we are sorry that our improvements are causing you any concerns, and we welcome the chance to see if we may resolve them for you. Please reach out to us at your convenience. We value the comfort of our residents, and we are here for you.
Verified Renter Very serene and quiet. The staff are quite nice too. I would recommend for workers earning an active income because it might not be so cheap for a student
Business response:
Esther, thank you for your feedback and suggestions! We are excited to hear that our team has been hospitable toward you and that you enjoy our quiet community. Please do not hesitate to contact us directly if you have any concerns, and we would be happy to assist.
Verified Renter I feel very safe at this apartment. The city police regularly patrol the complex and the residents are all very respectful. Maintenance responds very quickly and works efficiently. We always have substantial notice for routine work around the apartment. My only complaint would be the mail system. The office does not take packages, making receiving them quite difficult. The office staff are adamant about us using an address that is not actually connected to the apartment complex. Even the postal carriers tell ... read more
Business response:
We sincerely appreciate your feedback on our atmosphere, maintenance service, and mail system. We want all aspects of our community to offer the same great quality and value, so please make sure to contact our office to receive more assistance with this or any other matter. Thank you.
Verified Renter Poor experience. No parking. Amenities you pay for you have no access too. Loud . My washer didn’t work whole time I lived there despite me putting in work orders.
Business response:
We appreciate your time. We strive to exceed the needs of our residents proactively and are sorry to read your review. Unfortunately, your feedback about our amenity access, noise, and your washer does not reflect our high standards. At your convenience, we would love to discuss your experience in greater detail. Please stop by our office or email us at thesocialnormal@trinity-pm.com. We hope to restore your confidence in our community soon.
The Social Normal Student Spaces has a 4.2 star rating with 582 reviews.
The Social Normal Student Spaces is closed now. It will open tomorrow at 9:00 a.m.
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