This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The Social Normal Student Spaces
- Apartments
- Normal, IL
About this business
Location details
9 Traders Cir, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Verified Renter Kept clean and very good at communicating if something is going on in the area. Very quick on fix any problems that are brought to them. Would recommend.
Business response:
Lashai, effective communication is one of our core values, and we are glad you always feel well informed. Thank you for your recommendation!
Verified Renter I love it here!!! I’ve made a few really great friends so far out at the pool and the common areas. The apartment itself is really nice, and the perfect amount of space for my roommate and I!
Business response:
Natalie, it is lovely to know that our welcoming community has made such a great impression! We want our residents to have a truly comfortable experience, and we appreciate your feedback.
Verified Renter The property is very nice, good environment and within a reasonable distance from my university. Maintenance takes a while to get to your unit.
Business response:
Alexis, we are pleased that the pleasant environment and proximity to campus have made us a good fit for you. Please do not hesitate to get in touch if you have any outstanding work orders we need to address. We will be sure to share your feedback with the team. Thank you.
Verified Renter Great environment to live and great staff and maintenance team as well. Just wish they have visitors parking area in the back side of the building so they won’t take up the parking spot from the actual residents. Plus there is still no parking permits for the residents so people just park wherever.
Business response:
Thank you for taking the time to share your feedback on our atmosphere and maintenance service! It is very encouraging to know that you are satisfied with your experiences overall. That said, we are more than happy to consider adding more guest parking to our community and offering parking permits. Please stop by our office, email, or call to discuss these matters further.
Verified Renter Great place to live. I was having a hard time find a place for the school year. I found the social through other students & the process to get a lease was really easy.
Business response:
Yeison, thank you for taking the time to share your positive feedback on your leasing experience! It has always been our pleasure to provide effective service and a straightforward application process. If you need anything further, please do not hesitate to contact our office.
Verified Renter The staff are friendly here, and they've tried to help me as quickly as possible. The other residents seem really nice too. Move-in was a bit disappointing. When moving in, you would have expected everything to be cleaned, and anything that needed to be fixed, well fixed. However, that was not the case with my unit. My walls are dirty and had fingerprints all over them. The metal sliding doors for the water heater, pantry, and laundry area were all dented up. The shelf in the freezer was all rusted, and there... read more
Business response:
Jesse, it is great to hear you have enjoyed your time with our team and residents. However, our goal is for the move-in process to be as seamless as possible, so we are troubled to hear about your maintenance concerns and any initial confusion regarding your home. While we are glad to know our team is assisting with these matters, we invite you to reach out to us directly if you wish to discuss your situation further. We are grateful for your feedback.
Verified Renter The apartment itself is not bad. The walls within it are thick enough to block noise from my roommate. But we have had to call maintenance multiple times for things that should have been managed throughout the years. The windows do not block noise well as you can easily hear conversations from the sidewalk up on the third floor. That being said, it seems that most people are nice here and maintenance comes in a timely manner.
Business response:
Emily, we appreciate you reaching out about your experience. Our goal is to provide our residents with a quiet, peaceful environment, and we are sorry if we have disappointed you. Please reach out to us at thesocialnormal@trinity-pm.com so we may learn more and address your maintenance concerns. We look forward to hearing from you.
Verified Renter The term “renovated” is used very loosely by the social. But aside from that, the apartments are very clean, feel safe, and the amenities are great! Very quick maintenance team and friendly workers
Business response:
Julia, thank you for sharing your appreciation for our clean, cozy homes and superior amenities! Our prompt and effective service is a priority for our team, so please do not hesitate to contact our office if you need anything else in the future.
Verified Renter All of the staff are very friendly and knowledgeable, making my move in process easy. They always had direct answers to my questions and the resident portal is very simple to use.
Business response:
Sydney, what a wonderful acknowledgment of our community and team! We are thrilled to hear that our team was able to assist you with your transit into our community and that you have found the process easy. Thank you for your support and for making us your new home.
Frequently asked questions about The Social Normal Student Spaces
How is The Social Normal Student Spaces rated?
The Social Normal Student Spaces has a 4.2 star rating with 656 reviews.
When is The Social Normal Student Spaces open?
The Social Normal Student Spaces is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com