The Royal Hotel

Hayley Berry 

on Google

a week ago

I've read so many bad reviews on here about this place. There is a lot of scaffolding but it looks like they're doing the place up. Once inside it makes no difference. The room was big and the mattress was brand new. It was warm in the night but on second night had the window open in the bedroom and bathroom and was a nice breeze through. I paid £40 a night. The staff were lovely, polite and kind. The place is old but nice! I loved it here. So close to the station as I didn't drive. Right on the Thames which was a lovely lit... read more

Jon ellisdon 

on Google

a week ago

We used the pub in this hotel and it was nice. There are works being done at the moment but the inside was nice. Out the back you can sit along the river so nice and relaxing. Worth a stop for a few drinks 

Darren Nelson 

on Google

3 weeks ago

Reply to the poor review but cannot reply to complaints on booking.com nor can they reply to me only when they get bad review. ***AVOID THIS PLACE THEY OFFER NO REFUNDS AND A DISGUSTING ROOM**** THEN KEEP YOU MONEY AND IGNORE YOU.**** BASICALLY THIEVES Utterly appalled by my experience at this establishment, which can only be described as a disgraceful excuse for a hotel. Upon arrival, I was immediately met with an overwhelming stench that permeated the entire building. The floors were in a deplorable state—rotten, filthy, a... read more

jordan wright 

on Google

4 weeks ago

Only put 1 star as I couldn’t put none!!! Wouldn’t stay here if you do not want to get a fine for parking as they dont always put in your registration and when you do get a fine and tell them they say they will sort it out for you but do not, they leave it and be rude when you phone and say it’s your fault! And then your left to pay the fine even though you paid and stayed in their hotel!! Very bad customer service especially if you are a loyal customer like I was! I stayed here a lot and it happened a few times!! Definitely... read more

Luke_bishop 

on Google

a month ago

Building itself looks like an asylum seekers hostel. Couldn’t understand the individual on reception. The room was located in a separate building to the hotel and once entering the room a strong smell of cannabis was detailed across the entire room / bathroom. Never received any form of refund / compensation for this. I had to book a room at another hotel as I didn’t feel safe being there nor did I feel safe leaving valuables in the room whilst attending work. I certainly don’t want my room smelling like a cannabis factory a... read more