The Royal An Lochan Hotel

xKirsty 

on Google

a year ago

I stayed with my partner in July. We had a terrible experience in all. The room, however, was lovely. Management were helpful but staff were not. The service at dinner was poor and the shinty bar was in need of a refurb. Breakfast was the worst though. We were down for breakfast at 9:50 and breakfast was apparently served til 10. We were told breakfast was done. I asked if the chef would make us eggs and we waited while the 1 member of staff dealt with other guests complaints about the food for a good 10 min before we were t... read more

P M 

on Google

2 years ago

Just a few issues!||We booked the hotel as on the website and confirmation email it said we could book a canoe. But this was not available ||We then arrived at room 5 and the carpet was dirty - it clearly hadn’t be hoovered - and the bathroom was also dirty with an unclean toilet, a finished loo roll that had been left there from the people before, and toothpaste splattered up the wall. Our initial thoughts were that it wasn’t turned over properly||We then went for a dinner and ordered the monkfish in roasted pama ham - whic... read more

grahamjamieson1 

on Google

2 years ago

Made a booking and got confirmation for a big sea view room for the New Year that my wife and me were really looking forward too, then weeks after making it just now got a passed on message through Booking.com. Sorry we have double booked can't accommodate you anymore ! Nice way to do business.. not.. So my advice.. Take any booking and confirmation with a pinch of salt !. 

Ian Pinfold 

on Google

2 years ago

Dined at the restaurant on our last night in the area. Had a very warm & friendly welcome from the hotel staff. Food was amazing & we wish we had called earlier in the week! Lovely restaurant & lounge with amazing views. Hotel looks amazing, we definitely plan to return for a stay