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The Ritz-Carlton, Chicago

4.6

About this business

The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. 

Location details

at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,926 reviews
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Corina Tello's profile image
Corina Tello 
8 years ago
Monica L. Sanders's profile image
Monica L. Sanders 
8 years ago

Excellent service and friendly staff. Room had an excellent view. Our luggage was late getting to us and without complaining they made it up to us by surprising us with goodies during our turned down service. Parking is a bit high however nice place to stay if you want down Michigan Avenue and Navy Pier action. 

Ivan Tellez's profile image
Ivan Tellez 
8 years ago

My experience was 85% less than what I experienced in the past when it was four seasons. most of the remodeling is a 2 star hotel. No worth the price they charge for stay. Most of the accommodations are 2 star hotel. Beds still comfortable. Have to say it. The best of the hotel is the bell service people. I hope the residents keep these people! 

Jennifer Tasev's profile image
Jennifer Tasev 
8 years ago
Magdalini Agrafioti's profile image
Magdalini Agrafioti 
8 years ago
Jason Sinclair's profile image
Jason Sinclair 
8 years ago

Service at the resturant could have been a little better. I felt the bus boy was paying more attention to us than the waiter :( 

Iracema Natalie McCann's profile image
Iracema Natalie McCann 
8 years ago

Enjoy my dining experience!! Once all renovations are done I'm sure I'll be having to change my Rating to perfection!! ⭐️ 

Aly Porcayo's profile image
Aly Porcayo 
8 years ago
Brian D. Wylie's profile image
Brian D. Wylie 
8 years ago

Excellent experience and they treated us like kings. Definitely will be visiting again!! 

Frequently asked questions about The Ritz-Carlton, Chicago

How is The Ritz-Carlton, Chicago rated?

The Ritz-Carlton, Chicago has a 4.6 star rating with 2,926 reviews. 

When is The Ritz-Carlton, Chicago open?

The Ritz-Carlton, Chicago is closed now. It will open on Monday at 9:00 a.m. 

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