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The Ritz-Carlton, Chicago

4.6

About this business

The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. 

Location details

at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,926 reviews
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Tara Hajek's profile image
Tara Hajek 
8 years ago

These people went above and beyond to make our trip amazing. Josephine and Nick at the front desk were insanely helpful 

Vanessa Camacho Walsh's profile image
Vanessa Camacho Walsh 
8 years ago

Beautiful views of the city from the 21st floor. The hotel indoor bar was fun and had a nice group of people on a Friday night ...the outdoor bar was lighted in a really cool way, bright blues and reds...The next day we wanted to try the pool but the pool is indoor and stuffy. Smells like really strong chlorine. Luckily the hotel is located right off Michigan Ave so we can go walk around and find some fun. The room was perfect. The bed is the comfiest bed I've ever slept seriously. The elevator people and staff all around we... read more

Cathy Orth Factor's profile image
Cathy Orth Factor 
8 years ago

My daughter's wedding ceremony was the first at the Ritz-Carlton since they did the renovations and it was everything and more! Heather was our go-to girl and she made everything happen! Thank you all the staff at the Ritz Carlton Chicago � 

Kahrlly Patricia Jacoby's profile image
Kahrlly Patricia Jacoby 
8 years ago

We went to the roof top to enjoy a nice August evening, the remodeling was done nicely and apparently had opened back up a few weeks ago. Unfortunately we ordered the shrimp cocktail and they did a poor job of de-veining the shrimp and there was a Grayish appearance on the shrimp. We spoke to Leo Enriquez (a manager) and he replaced the shrimp cocktail, and he explained that the grey appearance was Normal and apologized for the lack of de-veining (new girl in the morning missed it). The frustrating and astonishing thing was,... read more

Sam Erdem's profile image
Sam Erdem 
8 years ago
Alisa Sorg's profile image
Alisa Sorg 
8 years ago
Elise Hirsh Brill's profile image
Elise Hirsh Brill 
8 years ago
Lindsay Stein Cohen's profile image
Lindsay Stein Cohen 
8 years ago
Ilene K Diamond's profile image
Ilene K Diamond 
8 years ago

Frequently asked questions about The Ritz-Carlton, Chicago

How is The Ritz-Carlton, Chicago rated?

The Ritz-Carlton, Chicago has a 4.6 star rating with 2,926 reviews. 

When is The Ritz-Carlton, Chicago open?

The Ritz-Carlton, Chicago is open now. It will close at 6:00 p.m.  

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